Accounts Receivable Administrator

• Location: Exeter
• Job Type: Full-time
• Salary: £24,552

The ideal candidate will have a friendly telephone manner, excellent relationship-building skills, and the ability to remain composed under pressure.

Day-to-day of the role:

Sales Ledger Maintenance:

• Allocating cash to sales ledger accounts.
• Responding to sales ledger account queries.
• Monitoring the age of debts, open cash, and outstanding balances against limits.

Customer Administration:

• Setting up new customer accounts, including conducting trade and credit checks.
• Ongoing administration of customer records in SAGE and CRM.
• Regularly performing credit checks and reviewing financial information.
• Managing credit stopped orders, including contacting affected customers and overriding stops where necessary.

Credit Control:

• Proactively monitoring customer accounts on credit stop.
• Preparing collection letters, from reminders to legal collection notices.
• Collaborating with internal departments to resolve customer queries.
• Actively contacting customers to pursue outstanding debts.

Required Skills & Qualifications:

• Experience in credit control is advantageous but not essential as comprehensive training will be provided.
• Exceptional customer service skills.
• Excellent telephone manner and strong communication abilities.
• Keen attention to detail with a flexible and adaptable approach.
• Proficiency in IT, particularly MS Office.
• Ability to work effectively both independently and as part of a team.

Benefits:

• Competitive pension scheme
• Private healthcare options
• Generous annual leave entitlement
• Opportunities for professional development

Apply now to avoid missing out on this opportunity to become an integral part of a dynamic team.