Category Manager - Training, Events and Commercial Operations
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Job overview
We are seeking a dynamic and creative individual to join our team at a time of exciting growth. Are you passionate about helping people learn and develop? Are you able to bring fresh ideas and a broad scope of experience?
Ideally we’re looking for someone with wide experience of the Healthcare/NHS sector- perhaps you’re a procurement professional looking to share your knowledge or a commercial manager who understands the challenges of the Healthcare market and wants to facilitate change.
Working to develop and deliver training events to a multi-faceted range of stakeholders- Procurement professionals, operational end users, finance and suppliers you’ll be confident in presenting to audiences in person and via online platforms (MS Teams- experience is desirable).You’ll bring an outgoing personality and have the ability to create and communicate technical and strategic material in a clear, engaging and enjoyable way.
Main duties of the job
As an NHS owned Collaborative Procurement Hub we are at the heart of supporting NHS healthcare and adding value. You’ll be ready to develop and lead expert and innovative training and advice on procurement processes, best practices, and information systems across multiple organizations including team members, NHS and public sector customers and other stakeholders, including social, primary, secondary and tertiary care and associated designated market(s)
If you’re ready for your next challenge in training and adult learning we encourage you to apply to be a part of something special.
Working for our organisation
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country.As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Detailed job description and main responsibilities
Events- To support with the planning and execution of events both internal and external
- To develop, deliver & run events to meet the requirements of the NOE CPC
- To support colleagues to ensure all supporting materials are available in a timely manner for each event
- Excellent presentation skills and a confident, outgoing style in person and via virtual systems
- Proficiency in MS Office and in the use of MS Teams
- Comfortable to engage with all levels of stakeholders from a range of backgrounds & disciplines
- Able to co-ordinate events with the Events Team, other functions and external stakeholders
- Able to delivery complex/technical information in a clear way to a wide range of stakeholders
- Confident telephone manner and interpersonal skills to communicate with venues, speakers and delegates
- Attention to detail and excellent written and verbal communications skills are vital to this role.
- Promote NOE CPC aims, objectives and values to drive uptake of NOE CPC membership
- Direct contact with staff and stakeholders on matters relating to new business opportunities and/or events
- Dealing with relevant complaints proactively and ensuring escalation/brokering complaints to ensure these are dealt with by the relevant person(s) only when necessary
- Liaise with all members of the team at all levels across the organisation and within external stakeholders, to ensure key corporate functions are supported, providing cover where necessary.
- Provide input and updates to the team at meetings
- Maintain high level of confidentiality at all times.
- Identify strategic opportunities to enhance existing business.
- Network with wider organisation to identify, promote and support training and event requirements
Person specification
Qualifications
Essential criteria- 5 GCSEs at Grade C or equivalent including Mathematics and English
Skills
Essential criteria- Strong capability in the use of Microsoft Office (Word, Excel, Powerpoint, Outlook).
- Must have the ability to prioritise and work to tight deadlines.
- Excellent communication skills with the ability to demonstrate flexibility and high standards of customer service when dealing with the senior team, the wider Commercial Operations Team and external/internal stakeholders and members.
Experience
Essential criteria- Experience of servicing meetings, preparing notes, agendas, and taking minutes.
Where candidates are successful at interview, flexible working arrangement requests will be taken into consideration and may be accommodated where the needs of the service allow.
Fixed Term Contracts for existing NHS Employees – temporary contracts for employees of LYPFT, or colleagues joining from another NHS Trust, will be offered on a secondment basis wherever possible. In the event this is not possible, an FTC would be issued and this would require a break in service of two weeks.
The purpose of a temporary is role could be for maternity cover, temporary funding or some other reason. At the end of which the need for the temporary work will cease. Temporary roles can stop, be extended and/or made permanent at any point during the period of work.Should the role become permanent then the post-holder will be informed of the process to be followed to convert the position to a permanent one.
Please note that from 1st July 2018, all new employees are required to subscribe to the DBS Update Service, DBS checks for volunteers remain free of charge.
Patient Safety is a priority at LYPFT with a focus on system-based improvement and creating opportunities for learning. We will ensure compassionate engagement with all those involved in an incident and all incidents are met with a proportionate response.LYPFT is committed to upholding its’ statutory responsibilities in relation to safeguarding adults and children. Please refer to job description for further information.
LYPFT is a member of the Disability Confident scheme and is committed to providing a fully inclusive and accessible recruitment process.
As part of the Trust's commitment to its Gold Standard Armed Forces Covenant status, members of the Armed Forces Community are entitled to a guaranteed interview subject to meeting the role criteria.
We welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health needs.
Please note that the Trust reserves the right to close the vacancy before the closing date if enough applications are received. It is in the candidate’s best interest to apply as soon as possible. In submitting an application form, you authorise Leeds and York Partnership NHS Foundation Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed to the post.
In applying for a role please ensure that you only declare qualifications that are relevant to the role itself. We reserve the right to check all declared qualifications on an application form, whether they are directly relevant to the role or not.
If you have not received any communication from us within four weeks you are asked to assume that your application has been unsuccessful. If you should have any queries regarding progress with your application form please contact us.
Please note: The Trust does not offer reimbursement of interview expenses.