[ref. h624301] Customer Service Eldercare - Permanent
The Recruitment Co are recruiting on behalf of our client based in Warrington.
The Role is for a Customer Service Advisor, working with a company that specialises in dedicated call support to vulnerable and older people.
This is a fantastic role for someone who is interested in working for a company that offers a flexible approach to work whilst also providing a fantastic service to their customers.
We are looking to recruit candidates who have personable, friendly approach who can provide comfort and reassurance to our clients , experience within customer service or health care is essential, office experience is not required!
This position is permanent from day one!
Job Duties Include:
- Speaking to Customers over the phone (Outbound and Inbound)
- Confirming Customer's Safety
- Helping report repairs for Customers
- Speaking to Housing Officers and other Family Members
Skills Required:
- A Clear and Friendly Telephone Manner
- Excellent Computer Skills
- Keen Attention to Detail
- A Strong Desire to Reassure and Help.
We have both Full Time and Part Time positions available for this role to suit individuals needs.
The Salary for this role is £11.56 per hour which equates to £18,815 per annum
Based on a average 31.3 hour working week
Shift Examples: Week 1 Monday, Tuesday , Wednesday 8.30-5.30
Week 2 Monday, Tuesday, Saturday Sunday 8.30-5.30Week 3 Monday, Tuesday, Wednesday 8.30-5.30
Week 4 Monday , Tuesday , Saturday , Sunday 1pm until 10.15pm
(An evening shift will be required once every 4 weeks working 1pm until 10.15pm)
If you're interested, Please apply online with a copy of your most updated CV and we will be in touch!
The Recruitment Co are an equal opportunties employer
CPWarrington