D2/G7 Head of Paralegal Officer Team

apartmentGovernment Recruitment Service placeCroydon calendar_month 

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Legal Services Directorate undertakes both criminal enforcement work on a range of offences that underpin the insolvency and corporate regimes and civil litigation work arising from director misconduct and corporate wrongdoing.

This post is a highly visible, key strategic leadership role within LSD, responsible for leading the Paralegal Officer team to drive operational delivery in their key areas of work.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives.

We have 10 active employee network groups available to join or become an ally, these include, Carers Network, Disability & Health, FACES Network Group, Grass Roots, LGBT+, Mind Matters, No Limits, Part Time Workers, The Shed, and Women’s Network Group.

We offer full-time, part-time, job share and flexible ways of working (minimum 34 hours for this role). We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

This is a new and exciting opportunity within our Legal Services Directorate.

As Head of the Paralegal Officer Team, you will lead a highly motivated team which is responsible for providing support and assistance to the in-house legal teams across all aspects of our enforcement work. Working to the Assistant Director (Paralegal), you will lead, inspire and motivate your team, welcome feedback and champion continuous improvement both in service delivery and personal development.

Responsibilities
  • Functional leadership of a growing team (currently 26 people of various grades). You will be expected to contribute to wider corporate activity within the Directorate and wider Agency by managing workloads and performance, promoting an inclusive working environment and motivating and developing staff to reach full potential.
  • As part of the Paralegal Senior Leadership Team, you will support the Assistant Director (Paralegal) in the operational management of the Paralegal Team. A key part of this role will involve creating, developing, and maintaining relationships with internal and external stakeholders and managing their varying and complex needs.
  • Accountable for the operational delivery of the Paralegal Officer team, ensuring its contribution to the achievement of the directorate’s enforcement KPIs. You will manage performance across the team, identifying risks to performance achievement, and driving forward continuous improvement.
  • Provide assurance to the LSD SMT through the development of the Paralegal Officer audit plan, completion of regular audits and contribution to risk management.
  • Act as Deputy Information Asset Owner for the directorate, with specific responsibility for the internal criminal case database.
  • Lead in all aspects of people planning activities for the team including, but not limited to, work force planning, recruitment and development of training plans.
  • Act as directorate lead for technology improvements relating to court interactions and transition to the National Identity and Access Management.
  • Frequent travel to the Manchester and Stratford offices will be required.
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