Reception Manager
An opportunity to join our family where work is a pleasure.
Location: A two-minute stroll from Manchester Piccadilly train station brings you to the door of the luxury 61-bedroom hotel in Manchester city centre, housed in a 19th century textile factory.This city centre location gives our employees the experience of working in a quality led-hotel in the hustle and bustle of a major city.
SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.
Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)
Hours: Full time
Bonus: That's right- we have a management bonus scheme at our hotels- for all Heads of Department positions and above. We'll let you know all about this at the interview!
Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun.We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.
For this role you will need to be a hands-on manager wholeads from the front, be
knowledgeable about a hotel Reception, be good at developing others and be happy to
be part of the hotel Duty Management team.
To say thank you, we have many perks:
- Competitive
pay – We are proud that everyone who joins our group gets a competitive a
rate of pay, irrespective of age, plus you get service charge and tips ontop.
- Treat
our Perkbox platform.
- Excellent
food & beverage in our hotels plus we offer an amazing staff rate of
£25 B&B per person across the group & your friends and family get
special rates too.
- We
understand it’s OK not to be OK, so we offer an externally run
confidential helpline for any support you require about anything you mightneed as part of our Employee Assistance Programme.
- We
- Everyone
the best in the business.
- We
hundreds of internal promotions, including to General Manager level.
- We like
awards include Champagne, afternoon tea, or dinner for you and someone
special. When you reach the big milestones, you receive extra special
gifts on top like longer hotel stays, extra days off and a unique gift
especially chosen for you.
About our family of hotels
We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.
Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here www.brownswordhotels.co.uk
One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.