Senior Physiotherapy Assistant

apartmentNorfolk and Norwich University Hospitals NHS Foundation Trust placeNorwich calendar_month 

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.

NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.

Our values support our vision and guide the behaviour of everything we do, these are:

People-focused

We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.

Respect

We act with care, compassion and kindness and value others’ diverse needs.

Integrity

We take an honest, open and ethical approach to everything we do.

Dedication

We work as one team and support each other to maintain the highest professional standards.

Excellence

We continuously learn and improve to achieve the best outcomes for our patients and our hospital.

Wish you were here? So do we.

We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.

At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience.
We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce.

These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.

Job overview

Please note we are unable to offer remote interviews.

Norfolk and Norwich Hospital is a leading teaching hospital with world-class facilities, and physiotherapy is playing an instrumental role in exciting developments in the Trust.

Our patients rate us highly on quality of care and having friendly, approachable staff, and we are looking for like-minded individuals to join us on this journey.

It is an exciting time to join our service as the Trust is committed to becoming a designated Major Trauma Centre over the next 5 years, and we have recently opened a new dedicated on-site elective Orthopaedic surgery facility.

We are seeking a Therapy Assistant to join our Trauma and Orthopaedic team on the inpatient wards.

In this role, you will work under supervision to undertake a variety of activities each day to support our Physiotherapy/Therapy teams to provide excellent patient care.

You will receive training to undertake this role, working with and learning from staff who are experts in their field, along with junior staff, other support workers and students.

People are at the heart of everything we do. We support patients through every stage of their care, ensuring that we address and respect individual needs at every step.

We recognise that our staff are our greatest asset and commit to supporting them and investing in their development, to ensure that our services continue to improve and evolve.

Main duties of the job
  • Working under direction to undertake a variety of non-clinical administrative tasks to support the Physiotherapy service
  • Working under supervision to undertake a variety of clinical tasks to support the delivery of Physiotherapy to patients.
  • Working without direct supervision within a specified clinical area to undertake a variety of delegated clinical tasks to support the delivery of Physiotherapy to patients, in accordance with agreed guidance/care pathways.
  • Support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity and Excellence.
  • As the successful post holders, you will be included in the orthopaedic in-patient weekend and bank holiday roster to fulfil the 7-day working commitments required for this post.

Working for our organisation

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.

We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
  • With support and supervision, to manage an allocated workload efficiently and effectively with regard to clinical priorities and use of time, in accordance with agreed guidance/care pathways.
  • Collect relevant patient information from a variety of sources to assist with clinical prioritisation and patient management e.g. ward handovers, observation charts, medical, nursing records and Physiotherapy notes, personal educational files.
  • Use good communication to gain valid informed consent prior to undertaking any clinical tasks. With support, to work within the legal framework with patients who lack the capacity to consent to treatment.
  • Work under direct/indirect supervision and direction of registered Physiotherapists and Physiotherapy Assistant Practitioners/Senior Physiotherapy Assistants in the performance of specific tasks for individuals or groups of patients as part of treatment and rehabilitation programmes.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person specification

Qualifications

Essential criteria
  • Evidence of completion of Physiotherapy Assistant competencies and their application in clinical practice
  • Level 3 Diploma in Allied Health Support, NVQ in Care or equivalent experience

Experience

Essential criteria
  • Significant previous experience as a Health care (support) worker, including some experience in relevant specialties within a Physiotherapy Service.
  • Good numeric and literacy skills
  • Ability to communicate effectively

Skills

Essential criteria
  • Ability to work as part of a team

Attitude, aptitude

Essential criteria
  • Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.

Visa and Immigration

If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job.

Travelling to work

Staff parking is available onsite; however, this is limited during core working hours. We have more capacity in the evening and at weekends and can usually provide spaces during those hours.

We look to allocate these spaces fairly. Our Travel Office have a set of criteria that staff must meet in order to qualify. If you qualify for a space, you may be placed on a waiting list if we are at full capacity.

The NNUH is served by a number of public buses, and we offer generously discounted monthly passes with First Bus & Konect.

The Costessey Park and Ride runs regularly each day from 06:30 (from P&R) to 20:45 (from NNUH) and this service is free for NHS staff. There is a regular Thickthorn P&R service as well which is free. Applications to the Travel Office are required for this service.

We also have a discounted service from the airport P&R if you purchase a bundle. Please see Konect website for further details.

The NNUH host multiple bicycle racks and a salary sacrifice scheme. We also benefit from a Beryl station onsite.

If you work at another Trust site, please discuss travel and parking arrangements at interview.

DBS

If this post involves working with children or adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.

If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of Afc

NHS Service

Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.

UK Registration

You will need to have current UK professional registration where this is a requirement of the role.

Application

Following candidate feedback and to reduce our dependency on paper, all our communication with you regarding your application will be by email so could you please check your e-mails (and Spam) regularly.

We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.

We look forward to receiving your application and if you do not hear within the next four weeks this will usually mean that you have not been short-listed. However, if you wish to confirm this please contact the person indicated on the advert.

Flexibility

Whilst every effort will be made to recruit to the post as it is advertised, there may be occasions where we consider alternative working patterns, such as part time working, or contract types, such as secondments, depending on circumstances.

Should you wish to work in a different working pattern to that stated in our advertisement, please indicate this in the supporting statement to your application.

Useful Information

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