Temporary Customer Service Advisor
Michael Page Salford
About Our Client
Our client is a fast & rapidly growing business within the energy sector and they are looking for a Temporary Customer Service Advisor to join their Salford team. This company is known for its commitment to excellence and delivering a high level of service to its customers
Job Description
As a Temporary Customer Service Advisor you will:
- Responding to customer queries via inbound calls
- Making outbound calls to customers
- Ensuring customer satisfaction by providing timely and accurate information
- Identifying and escalating complex issues to the appropriate teams
- Assisting in the implementation of customer service policies and procedures
- Working closely with other team members to meet and exceed performance goals
- Maintaining up-to-date knowledge of the company's products and services
- Participating in regular training and development programmes
The Successful Applicant
A successful Temporary Customer Service Advisor should have:
- A passion for providing exceptional customer service
- 1 year or more experience within a customer call centre background
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Proficiency in using computer systems and software
- The ability to work well in a team and independently
- A good understanding of the Energy industry
What's on Offer
In return, our client can offer:
- Weekly pay & immediate start
- 3 month temp to perm role
- A supportive and collaborative work environment
- Opportunities for professional development and growth
- Easy office location which is close to main public transport links
Michael PageCheadle (Greater Manchester), 7 mi from Salford
as necessary
• Contribute to team efforts by accomplishing related tasks as needed
The Successful Applicant
A successful Temporary Customer Service Advisor should have:
• A strong understanding of customer service principles and practices
• Excellent...
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