Security Officer
CHS is able to offer a wide range of services. Our scale enables us to offer competitive rates and we have a long track record of providing high quality, customer-focused services.
We offer comprehensive estates, facilities management, medical engineering, catering solutions and procurement services supporting the provision of safe, effective healthcare to our communities. We are committed to delivering our Green Plan goals of reducing carbon emissions, air pollution, waste generation and improving recycling throughout delivery of our services.We also enable profit to go back into patient care.
CHS recognises that its staff are its greatest asset and that its business is its people. The company aims to create an environment and culture of openness, trust and honesty. We encourage and celebrate diversity because broader perspectives, skills, experience and knowledge will enrich and enhance the value we bring to each other, our clients, shareholders and other stakeholders.
Job overview
To work as a key member of the department’s security & safety team, to provide expertise and effective coordination of site security, asset protection, and hazard avoidance services.
To work closely with the site Security Manager & Senior Estates Officer to provide an effective management and delivery of the site security services, within agreed guidelines and objectives, delivered to Calderdale and Huddersfield NHS Foundation Trust.Provide a safe secure environment for patient’s relatives and staff
Hours: Vacancies available are for 12- hour rotating shifts ( including days, nights and weekends) and fixed 12-hour nigh shifts only. Rota will be discussed at interview.
Previous applicants need not apply
Main duties of the job
Maintaining a highly visible deterrent by patrolling of hospital site on foot. In doing this checking all property and land associated with the Trust & CHS is secure and free of hazard.- Identify and report any Incidents, hazards, damage, or suspicious activity.
- Respond to any security/fire related incidents on CHFT & Community sites.
- Respond to Intruder incidents as appropriate ensuring that a detailed incident report is made out.
- Calls for assistance from Ward/Department staff to deal with such duties as locked areas, missing patients, problems with patients/visitors and incidents of violence and aggression.
- Use of appropriate restraint techniques if/when trained to do so.
- Acting on all emergency calls, immediately.
- Responding to Alarm activations ensuring that alarms are dealt with in accordance with written protocols and procedures and any faults reported as necessary.
- Respond to and escalate reports of losses, theft, damage and as required.
- Attending Fire alert calls, report any faults to Estates helpdesk.
- Respond to calls of direction from the control room operators.
- Monitor the access control systems, paying particular attention to break glass notifications, doors left open, faults and temporary interruptions to service and override the access control system as and when required for example to let an authorised person/contractor.
Working for our organisation
At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Medical Engineering, decontamination and procurement service, provides the following:
- Fully managed estate and building maintenance
- Medical engineering/equipment maintenance/ decontamination
- Procurement advice, guidance and governance
- Capital project management
- Transport
- Grounds maintenance.
- Portering
- Catering
- Cleaning (including robot and deep cleaning)
All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider.
Detailed job description and main responsibilities
Communication and Relationship Skills
Receive and review information and escalate where appropriate.Maintain close liaison with departmental heads on practical aspects of security precautions and to the unit security officer.
Communication both written and verbal, to all levels of staff relating to the provision of estates services.
Advise, remind, and encourage staff members to develop an interest in crime prevention and protection of personal, patients and Trust property.
Keeping a record of all duties carried out each shift in a personal log as well as entering in the office log.
Issuing and recording of access control ID cards and issue of secure keys.
Complete incident reports as requested by the Senior Estates Officer/Security ManagerSupport the Equality & Diversity Agenda within the Directorate.
To participate in contingency plans on emergencies in the regulation, control and supervision of traffic as laid down in the major incident manual.
Knowledge, Training and Experience
Hold or willing to work towards SIA licenses for Security Guarding & Public Space CCTV
Undertake such training as required to fulfil the responsibilities of the post as agreed with the Senior Estates Officer/Security Manager
Analytical and Judgmental Skills
Pass all relevant information to the appropriate departments as directed.Comply with GDPR guidelines.
Recognise and act accordingly and with empathy where the cognitive impairment of an individual affects their behaviour in a healthcare setting.
Responsibility for Patient Care
Ensuring that all Security & Estates Services issues, are responded to in an effective and timely manner to support and enhance patient experience and care.Give clear information to patients and visitors when asked or during incidental contact.
Responsibilities for Financial and Physical Resources
Ensure all estates services are delivered in accordance with Trust guidelines.Identify and action any poor practice which may result in financial loss to the Trust & CHS and report such to the Senior Estates Officer/Security Manager
Responsibilities for Human Resources
Assist with staff training for Security Personnel.Working closely with the Senior Estates Officer/Security Manager to assist with short term cover plans.
Undertake all such reasonable other duties as may be required as part of the role.
Person specification
Qualifications
Desirable criteria- GCSE or above in English and Math’s (or equivalent)
- Hold a current SIA certificate Door Supervisor or Security Guard or work towards completing the 4-day course and obtaining the license
Knowledge & Skills:
Desirable criteria- Conflict Resolution Trained
- Hold a current SIA CCTV Public Space License (D) or work towards completing the 3 day course and obtaining the license
- Physical Intervention Training
- De-escalation Technique Training
- Excellent personal organizational
Experience
Desirable criteria- Experience of Undertaking dynamic Risk Assessments and taking appropriate action
- Remain calm is stressful situations
- Resilient when dealing with other people’s challenging behaviours, including incidents of violence & aggression.
- Have experience of working as part of a team and lone working
- Have experience of managing your own workload
General
Desirable criteria- Able to fulfil the health requirements of the post as identified in the Job Description, considering any reasonable adjustments recommended by Occupational Health
- Must be eligible to work in the UK.
- Ability to work in various locations throughout the network of services provided by the Company/Calderdale and Huddersfield NHS Foundation Trust.
Calderdale and Huddersfield Solutions (CHS) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. CHS will request electronic Factual Employment References from your previous employers.These references will be requested before you are issued with an unconditional offer of employment letter.
Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - GOV.UK website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
If applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs.If you have a query relating to your application, please contact the recruitment team on [email protected].
If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard £26.40 or Basic £26.40) from your salary when you commence in post (including Internal staff).For Enhanced and Standard DBS checks you will also be required to participate in the DBS Update Service and pay the £16 cost per year. This is a condition of your employment.
CHS is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.