Higways Administrator

placePotters Bar calendar_month24/02/2025

Road space Administrator

The role will provide comprehensive administrative support to the Road Space bookings team for the M25 motorway The postholder will assist with maintaining accurate records processing road space bookings managing communications and the supporting the team with stakeholder interactions and compliance obligations
Training will be provided however it is essential that the postholder has previous administrative experience including data input and email management Familiarity with IT systems and reporting is essential as well as strong organisation and communication skills

Day-to-day accountabilities
Administrative support

Process and maintain accurate records of road space bookings using NOMS and NEMS systems
Input cone times and cancellations in relevant systems
Assist with the tracking and management of Time Scale Waivers (TSW) documentation and associated change control processes
Monitor and maintain the Road Space inbox answering emails and escalating queries as required

Assist with the processing of permits and TMAN applications
Update and manage cancellations ensuring compliance with timelines and procedures
Stakeholder Liaison

Liaise with internal teams external stakeholders and local authorities ensuring clear communication and resolution of queries
Support Road Space coordinators in stakeholder discussions and data collection efforts
Process and respond to stakeholder feedback escalating issues to appropriate teams

Compliance and Coordination

Assist with processing maintenance work bookings and advance planning for diversions
Support compliance with contractual obligations through accurate record-keeping and reporting

Team Collaboration

Provide support to Road Space coordinators by managing routine tasks to free up resources for more complex planning activities
Assist with meeting organisation including scheduling preparing materials and taking minutes
Provide administrative assistance to other business areas during peak workloads or absences

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