[ref. u98597518] Customer Service Assistant - Retail & Admissions - Blackpool
What you'll bring to the team:
Step into the Spotlight at Madame Tussauds Blackpool!
Looking for a job that’s as lively and iconic as the Golden Mile itself? Join the team at Madame Tussauds Blackpool and Peter Rabbit™: Explore & Play, where you’ll help create magical moments for visitors of all ages.
What You’ll Be Doing:
No two days are the same when you’re part of our vibrant Commercial team! You’ll:
- Welcome guests with a smile across Admissions, Retail, Waxhands, VR, and even our bar at the famous Rovers Return!
- Deliver memorable experiences by providing excellent service that keeps guests buzzing with excitement.
- Assist with the day-to-day running of our two attractions, ensuring everything runs as smoothly as Peter Rabbit’s adventures.
- Smash sales targets while keeping the health and safety of guests and staff front and centre.
- Answer questions with confidence and efficiency, ensuring every interaction leaves a lasting impression.
These are seasonal, fixed term positions, contracted from February to November. All our seasonal roles are offered on a flexible minimum guaranteed hours of 5 per week. Availability of work will vary throughout the season.
Qualifications & Experience:
- Be 18 years of age or older (serving guests in the famous Rovers Return).
- Have a knack for customer service and a can-do attitude.
- Love working as part of a team in a lively, fast-paced environment.
- Experience hitting sales targets while creating unforgettable moments.
- Have a background in commercial roles (preferred, but not essential).
Benefits:
- Monthly bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you have any questions or require assistance due to a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: Compensation between GBP £6.50/Hr.-GBP £11.44/Hr.