IT Support Analyst - Temporary role - City of London - ref. f20828815
City of London
IT Support Analyst - Temporary
£25 per hour (inclusive of holiday pay)Hybrid - London office - 3 days per week
Are you an experienced 1st and 2nd Line IT Support Analyst?
We are recruiting for a IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project based work and supporting the manager in delivering the IT strategy.To apply, you should have a solid technical background, with experience in providing technical support to end-users. Have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing user accounts, configuring laptops, and mobile devices, to ensuring they comply with all policies and standards.
Skills and experienced required:
- Previous experience of working in an IT Helpdesk / Service Desk role
- Excellent communication skills, with a customer-centric approach to your work
- Experience of troubleshooting technical issues related to operating systems, applications, and hardware
- Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS and network security technologies Experience of Windows based administration tools such as Active Directory and Group Policy.
- Understanding of ITIL, including incident management, change management and configuration management
- Excellent knowledge of Microsoft Office - technical understanding of Azure and Microsoft 365
- Experience of using a broad range of cloud-based applications and services.
- Strong work ethic with a positive approach and problem solving skills
London, 2 mi from City of London
My leading Financial Services client is looking for a talented and motivated Application Support Analyst to work on a wide range of in-house and vendor software. You'll work on both new projects and BAU work, ensuring on-time and accurate delivery...
Michael PageLondon, 2 mi from City of London
About Our Client
The client is a global provider of insurance.
Job Description
Our organization is seeking a talented individual to join our 2nd Line Support team as a Senior Application Support Analyst, based in our London City office. Reporting...
AWD onlineWelwyn Garden City, 20 mi from City of London
Application Support Analyst / Software Support Service Desk
Are you a natural people person with excellent customer service and communication skills and have an interest in technology? If you are, we would like to hear from you.
This is a perfect...