Hospitality Assistant (London)
Hospitality Assistant - London Workspace
Salary: £28,808
Diversity
We’re an equal opportunity employer, dedicated to building a diverse workforce and fostering an inclusive environment, where everyone can thrive and be their authentic selves at work. We recognise that the climate crisis intersects with social and inclusion issues, and we’re particularly eager to receive applications from individuals who bring diverse perspectives, including people of colour, the LGBTQ+ community, people with disabilities, neurodivergent individuals, parents, carers, and those from lower socio-economic backgrounds.We also value different experiences and encourage applicants whose backgrounds may not exactly match the criteria in the job description to apply.
About the role
We’re seeking a dedicated and customer-focused Hospitality Assistant to join our busy Workspaces team. In this role you will play a key part in ensuring guests and visitors receive the highest standard of service in a welcoming environment. Your responsibilities will include assisting in our café and bar, supporting events, and contributing to the seamless delivery of meetings, conferences, and hospitality services.This role is perfect for someone who thrives in a dynamic, fast-paced setting and enjoys providing exceptional customer experiences.
Our London workspace currently spans 40,000 square metres, hosting an average of 300 members and welcoming around 350 visitors each week. As well as a café/bar, we offer a mix of fixed and hot desking options, private offices, access to 13 meeting rooms, and three event spaces - hosting groups up to 220 people.
Your key responsibilities- Café/bar operations: Assist in the preparation and service of food, beverages, and cafe/bar items. Handle till transactions, maintain stock levels, and ensure a clean and inviting atmosphere.
- Events: Help set up and break down event spaces, including arranging furniture and audio-visual equipment. Assist with the delivery and cleanup of food, beverages, and refreshments.
- Customer Service: Provide friendly and efficient service to all guests, addressing any questions or concerns promptly and professionally.
- Compliance and Safety: Follow health and safety guidelines, food hygiene standards, and ensure all areas meet cleanliness requirements.
- Team Collaboration: Work closely with the whole Workspaces team to ensure smooth operations and a positive, exceptional guest experience.
Requirements
We need you to have- Experience in hospitality, bar service, or events.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong communication and customer service skills.
- A proactive and can-do attitude.
- Ability to work flexibly, including evenings.
- Ability to handle, move, and set up equipment and furniture safely, in line with manual handling guidelines. Reasonable adjustments will be considered where needed.
- Ability to remain composed and take the initiative during unexpected situations, or emergencies.
- Hours: 40 hours per week. Full-time, 5-days per week, Monday to Friday, on an 8 hour shift in standard working hours 8am - 10pm. Additional flexibility required to cover events.
- Remuneration: £28,808 per annum
- Based: London Workspaces
- 25 days Holiday + Bank Hols
- Monthly Wellness Day (for rest & recharge)
- Paid Sick Leave + Vitality Health Insurance Scheme
- Enhanced Pension Scheme
- Cycle to Work Scheme + Octopus EV Lease Scheme
As you grow with us, you can access additional benefits, including enhanced maternity, paternity, and adoption leave & pay (after 2 years’ service).
Recruitment process- 30 min video screening interview
- In-person interview with job related task
About Sustainable Ventures
We’re Europe’s largest ecosystem of climate tech startups. Following our recent expansion of our Central London headquarters, we’re focused on our mission to develop 1000 new businesses by 2025, and expand our operations across UK regions.
Our impact on the planet’s climate and its natural resources is being felt more often and by more people than ever before. It is clear that significant changes must be made to achieve the targets set by the IPCC and reach Net Zero by 2050. This presents the world’s biggest challenge and it is something that SV has been addressing since 2011.