Clinical Support Worker - Transitional Care

apartmentBirmingham Women's and Children's NHS Foundation Trust placeBirmingham calendar_month 

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

The primary role of the Clinical Support Worker (CSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to family centered care.

The post holder is expected to undertake a set of defined competencies. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate.

This job description may be particularly relevant to employees who are looking to progress and prepare for entry into a programme of further study or development.

Main duties of the job

Demonstrate understanding of the importance of working in partnership with women and their families.

Develops and maintains positive relationships, supports informed decision makers and respects the woman’s and her families’ wishes.

Attend all statutory and mandatory training as and when required.

Identify own training and development needs and undertake appropriate training/education as required.

Participate in annual individual performance review process, whereby objectives will be agreed, performance monitored, and personal development needs discussed.

Be conversant with the local infection control policy, whilst ensuring mandates are always adhered to.

Act responsibly in respect of colleague’s health, safety and welfare following safety at work practices.

Ensure the cleanliness of equipment in all clinical and non-clinical areas and assist the midwife in caring for the family of a special care/TC baby.

Ensure adequate stock levels are maintained in all clinical settings, and equipment is available; escalate any depletion of stock or resources in a timely manner.

Ensure the working order of equipment, reporting any concerns, faults or breakages in a timely manner.

Knowledge of care and related procedures, clinical observations and relevant legislation.

Undertake a range of delegated clinical care duties; record observations.

Record personally generated information. Contributing to updating patient records.

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

QUALIFICATIONS

Essential criteria
  • GCSE Maths and English Grades A-C, Levels 4-9, Functional Skills Level 2 or equivalent
  • Level 3 qualification in Health care
  • Commitment to undertake in house training with successful completion within 1 year of appointment
  • Foundation Degree Maternity Pathway D A/l Care certificate
Desirable criteria
  • Foundation Degree Maternity Pathway

KNOWLEDGE & NATURE OF EXPERIENCE

Essential criteria
  • Previous experience of working with members of the public
  • Experience of working in an acute hospital setting
  • Understanding of Safeguarding issues
  • Awareness of Health and Safety issues
  • Knowledge and understanding of data protection confidentially
Desirable criteria
  • Formal maternity care experience in a hospital/birth centre
  • Experience of using hospital patient record system
  • Experience of providing high quality care

ANALYTICAL AND JUDGEMENT SKILLS

Essential criteria
  • Ability to prioritise workload
  • Ability to work without direct supervision
  • Understanding of the role and own professional boundaries
  • Able to identify when to escalate issues/concerns

PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

Essential criteria
  • Approachable manner with good interpersonal skills
  • Effective written and verbal communication skills
  • Ability to work as part of team and to liaise with colleagues in other disciplines
  • Demonstrate attention to detail
  • Able to plan own work activities
Our current Mental Health Services division may be transferring the provision of its services to Birmingham and Solihull Mental Health Foundation Trust (BSMHFT). Whilst at present you are applying for a position within Birmingham Women’s and Children’s NHS Foundation should you be successful in gaining a position within Mental Health Services, your employment may in the future be transferred over to BSMHFT.

Should any new information become available, you will be kept informed of this throughout your recruitment process.

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with.

This information will be treated in a confidential manner.

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