[ref. r03905722] Sales Advisor

Join Us as a Sales Advisor at ProCook - Cabot Circus Bristol Store!

Are you enthusiastic about kitchenware and eager to share your knowledge with others? ProCook is on the lookout for dedicated Sales Advisors to join our new store in Cabot Circus Bristol !

This is a fantastic chance to connect with customers, showcase our incredible products, and contribute to their culinary adventures.

This is a new store opening and we have various part-time positions available:

20 hours per week

16 hours per week (x2 vacancies)

12 hours per week

8 hours per week (x2 vacancies)

Your Recipe for Success:

As a Sales Advisor, your role will be to ensure customers receive exemplary service while helping them find the perfect kitchen essentials for their needs. You will create an inviting environment that makes shopping a joy for everyone!

A Typical Day at Work:

• Welcome customers warmly and assist them in selecting products that meet their needs.
• Engage customers in product knowledge and provide exceptional service to drive sales.
• Participate in product training to enhance your expertise.
• Maintain store organization and visual standards.
• Prepare the store for a new day of busy and rewarding interactions.

Daily Activities:

• Greet customers as if they are friends visiting your home.
• Share your enthusiasm for our kitchenware range and answer any inquiries.
• Efficiently handle transactions and customer requests.
• Keep the store display fresh and stocked with our top products.
• Gather and share feedback to improve the shopping experience.
• Assist in maintaining accurate stock levels.
• Be proactive and contribute to general store duties.

Requirements

The Ideal Candidate:

• Passionate about providing excellent customer service.
• Previous retail or sales experience is preferable.
• Motivated to achieve sales goals and personal objectives.
• A friendly team player with a positive outlook.
• Apt at listening and understanding customer needs.
• Detail-oriented, organized, and self-motivated.
• Comfortable with technology and capable of using POS systems.

Your Availability Matters:

While we provide a structured rota, flexibility is key to this role. Below is an overview of the typical working hours for each position. Please ensure you can meet the outlined hours and have some flexibility for potential changes.

If you’re unable to accommodate these hours, this position may not be suitable for you.

Typical Rota Overview:

• 20hrs/week: A mix of weekday shifts (e.g., Monday-Friday 10:00-14:00).
• 16hrs/week (x2): A combination of weekday afternoon shifts (e.g., Tuesday/Friday 12:00-16:00 or Wednesday/Thursday 13:00-17:00) and weekend shifts (e.g., Saturday/Sunday 11:00-15:00).
• 12hrs/week: Primarily weekend shifts (e.g., Saturday 10:00-16:00 and Sunday 10:00-16:00).
• 8hrs/week (x2): Weekend shifts (e.g., Saturday 15:00-19:00 and Sunday 12:00-16:00 or Friday 14:00-18:00 and Saturday 11:00-15:00).

Please note: This rota is an estimate, and flexibility is essential. If you’re unable to commit to this schedule, we kindly ask that you do not apply

Benefits

Why You’ll Love Working at ProCook:

• Salary is £12 per hour.
• Real living wage employer.
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced parental leave.
• Generous staff discount.
• Annual paid volunteering day.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!