Customer Service Assistant

CUSTOMER SERVICE ASSISTANT

• UP TO £15/HR
• TEMP TO PERM OPPORTUNITY
• ASAP START DATE
• WALLINGFORD
• ON-SITE

Robert Half are thrilled to be working with a fantastic company in Wallingford that are looking for a full-time Customer Service Assistant to join the team ASAP with the opportunity of temp to perm!

Responsibilities:

• To liaise with the Company's Customers by telephone and in writing.
• To review and process incoming orders ensuring quantities and pricing is correct
• To respond to enquiries about the Company's service and products.
• Offer additional or alternative products to the customer as and when applicable.
• Build customer relationships by taking ownership of calls and ensuring the customers' needs are always met or exceeded.
• Manage data entry via the CRM System.
• Ad hoc duties required by the Customer Service Manager.

Requirements:

• SAP experience.
• Experience in a customer service role.
• Comfortable speaking on the phone.
• Excellent communication skills.

Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.