HR Hub Assistant (Recruitment)
We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
In October 2025 we published our Anti-racist Statement, which sets out our key commitments to becoming an anti-racist organisation. These commitments underpin our recruitment practices and reflect our dedication to creating a diverse, inclusive, and representative workforce.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion.When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
Are you organised, detail-oriented, and passionate about delivering a great candidate experience? We’re looking for a proactive HR Hub Assistant to join our friendly and supportive recruitment team and play a vital role in processing applicants across the Trust’s footprint.
This is an excellent opportunity to build or develop your HR career within a busy recruitment environment where your work directly supports bringing great people into the organisation.
You’ll benefit from:
- Attractive annual leave entitlement
- Flexible and agile working arrangements to support work–life balance
- A welcoming, supportive HR team
- Opportunities for cross‑team training and skill development
- Experience with key NHS systems such as ESR and Trac
- A chance to contribute to improving HR processes and customer service
Previous interviewed applicants from the last 6 months need not apply.
Main duties of the job
As part of the HR Hub, you’ll work within the Recruitment team to deliver a high-quality, customer-focused hiring service. You’ll be instrumental in ensuring recruitment processes run smoothly, efficiently, and professionally from start to finish.
Your responsibilities will include:
- Supporting end-to-end recruitment administration
- Accurately inputting and maintaining candidate and employee data
- Managing recruitment documentation and systems
- Responding to candidate and hiring manager enquiries in a timely, professional manner (by email or phone)
- Supporting onboarding processes and ensuring compliance checks are completed
- Working collaboratively with colleagues to deliver an efficient recruitment service
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
We’re seeking someone who thrives in a busy, deadline-driven environment and is passionate about delivering a positive recruitment experience.
You’ll bring:
- Strong administrative experience, ideally within recruitment or HR but not essential
- Excellent IT skills, including Microsoft Office, and high accuracy in data entry
- Strong organisational skills with the ability to manage multiple priorities effectively
- High attention to detail, particularly when handling sensitive candidate information
- Excellent communication and interpersonal skills
- A clear understanding of confidentiality and data protection
- The ability to work independently as well as part of a team, using initiative and sound judgement
Person specification
Skills / Competencies
Essential criteria- • Ability to work under pressure and to tight deadlines
- • Ability to maintain attention to detail and accuracy
- • High level of data input skills
- • Good communication skills both oral and written
- • Ability to relate effectively with staff and managers at all levels
- • Organisational ability
- • Good IT skills with experience of using MS Word, Excel, e-mail and internet
- • Ability to work as part of a team and on own initiative
- • Excellent customer service skills
- • Ability to maintain confidentiality
Qualification and Knowledge
Essential criteria- • ECDL Qualification or equivalent level
Experience
Essential criteria- • Experience of a wide range of clerical duties
- • General Understanding of Data Protection and confidentiality
- • Experience in data processing, preferably in payroll/HR Systems
- • Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.
Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.
A valid right to work and identity check
Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made.Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations.
Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.
DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.
Occupational Health - You will require satisfactory medical clearance.
Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.
From 1^st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).
If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.