Library Duty Manager

32 hours per week

Salford Community Leisure (SCL) is committed to Building a Great Place to Work. With over 500 employees servicing more than 3 million customer visits at 40 venues across the city each year, we exist to enhance the lives of people living in Salford through sport, leisure and cultural opportunities.

We pride ourselves on recruiting the right people with the right values into the right roles. We are looking for professional, respectful, knowledgeable, passionate and solution-driven people to join our team as we strive to deliver excellence to our customers.

We are looking for a flexible, energetic and self-motivated person to take up the position of Duty Manager at Pendleton Library.

In this post you will:

• Provide direct customer service at Pendleton Gateway library and take responsibility for its efficient and effective operation. You will be working with a diverse range of customers of all ages, including children and young people, and you must be able to relate to people of all backgrounds and cultures.
• Help customers with a wide range of enquiries and complete the necessary routine tasks to ensure the library’s effective operation.
• Supervise the day-to-day work of library assistants and volunteers, helping to ensure that customers receive a high standard of service, that operational procedures are appropriately implemented and issues handled in accordance with Salford Community Leisure’s policies.
• Assist the Libraries Area Manager in the successful delivery of service priorities.
• Ensure there is day-to-day hands-on support for colleagues and partners in the delivery of projects, activities and events which underpin service priorities and meet the needs of all sections of the community.
• Actively support the Libraries Area Manager in all areas of her work and deputize for her when appropriate.

The hours of work will be:

Alternate Saturday 9.00 1.00

For an informal discussion about this role please e-mail michelle.healey@scll.co.uk or maggie.traynor@scll.co.uk and leave a telephone number for us to contact you on.

Job Description/Person Specification