Work Planner Maintenance Coordinator - Wigan
Contract Type: Permanent Full time
Location: Sale Point Manchester, M33 (due to relocate in 2025 to Old Trafford
Agile Working office and home workingSalary starting from £26,295 per annum
Closing date for completed applications 27th November at 11pmInterviews will be held on 2nd December
Early applications are recommended. We reserve the right to close the advert early and no further applications will be considered.
Our Northwest England Direct Maintenance service is looking for an experienced Work Planner/Maintenance Co Ordinator to be part of our responsive repairs planning team. The successful candidates will work alongside a team of repairs planners and will report into the Operations Support Team Leader.The repairs planners work in shifts over and between the hours of 7.45 am and 4.15pm, Monday to Friday.
Our customers and residents are at the heart of everything we do and as a member of the NW England Direct Maintenance Service, it is vital that you have the passion for great customer service. With the ability and willingness to deliver excellence to both internal and external customers every time.
The post holder will have an opportunity to play a part in delivering a high-impact service to our residents. They will be responsible for coordinating the planning and scheduling of the Direct Maintenance Trade operatives within the Northwest England reactive repairs service.Managing trade operatives’ diaries, ensuring jobs are completed in a timely manner, with a right first-time attitude. Ensuring that our residents receive a satisfactory service and that maintenance issues are resolved in line with service level agreements.
You must have excellent organisational skills. Monitoring of emails and adhering to SLAs escalating any issues to your Team Leader or Maintenance Supervisor
TO BE CONSIDERED FOR THIS ROLE CANDIDATES WILL BE ABLE TO DEMONSTRATE:
Repairs planning / scheduling knowledge is essential, as well as general repair knowledge and front-line Customer Service experience.
Ability to work under pressure in an ever-changing environment and be able to adapt and prioritise.You must have excellent organisational and prioritisation skills.
Advanced administration and computer skills required - DRS/Opti-time scheduler experience is very desirable.
Confident to communicate both verbally and written with customers.
If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
If you are interested in this role and have the experience required, then apply without delay!