Customer Support Specialist - Training Program (Apply in minutes)

apartmentEE placeTreharris scheduleFull-time calendar_month 
Where** : Merthyr Tydfil
**Full time** : Permanent
**Salary** : £20,280

**Hourly rate: £10.40**

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**The Role**

**Are you bold and want to get paid? A little bit brilliant but want to keep
learning? And really clear you want to start a career? If so, wow, you could

really be EE.**

Join our **multi award winning** Apprenticeship scheme and you’ll use your
charm, enthusiasm and belief to ensure our customers experience the best of EE
every time they talk to us. In our customer service team we help people get to
grips with everything from their bill and their contract, to a particular

feature on their new smartphone.

You can come from **any background** and all you need is the energy, talent
and ambition to launch an amazing career at EE. So buckle up and get ready to
learn loads, earn fast, receive training towards an **NVQ** and enjoy all the

extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a **team** at EE; we are a **family** , and this ethos
includes our customers too. This means that your role will be to make sure our

customers receive an exceptional and **personal** service every single time.

##

**Your Future With Us**

We are **passionate** about helping you progress your career and are committed
to your growth and development. When the time is right for you, we’ll be right

there and will do everything we can to help you get to where you want to be.

Enrolling onto our **Aspire** programme for example will give you the
opportunity to learn a whole new subject and begin a career in your area of
interest regardless of your experience. Areas of interest include Human
Resources, Marketing, Finance, Design, Reporting, Management and much more, we

have it all.

Our **Aspire** programme is just one example of how we can help you move your

**career** forwards, and if you’d like to know more just ask!

##

**Wondering If You’re What We’re Looking For?**

We believe in a completely **personal** environment, where you’re treated like
you want to be treated. We’re **committed** to working together to build a

**community** where everyone feels they belong. Whatever your **age** , **race** , **sexuality** , **disability** , **religion** or **gender**

**identity** , we recognise and **celebrate** our differences and embrace

**diversity** at all levels. Everyone is **welcome** at EE.

##

**Wondering What’s In It For You?**

Being part of the EE family brings a huge number of benefits including the

below:

  • A **great** starting salary of **£20,280** plus **incentives** throughout the year
  • Our **Smart working model** which supports you to create a **flexible working** routine that works for you
  • **Huge** discounts of EE & BT products including your Mobile and Broadband – saving you **hundreds** **of** **pounds** every year
  • Brand **new** **sites**! We are currently refurbing all our contact centres to make them **state of the art** and a great place to work
  • Volunteering days, so you can **give back** to your local community
  • Optional Private Healthcare and Dental, for **you** and the **family**
  • A share scheme where you can **invest** in the company at a **discounted** rate
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  • **25 days holiday** with the option to buy more
  • Optional Pension scheme to **protect** your **future**
  • **Critical Illness** cover
  • **Childcare** vouchers
  • Gym membership **discounts**
  • **Discounts** off attractions for the **family** all year round

The smaller bits like; **free** parking on our sites, subsided canteen, **free** tea and coffee, and even a **concierge**

##

**What Are You Waiting For?**

If you think you’d be a great fit we’d love to hear from you. Reach out to get

the conversation started!

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a career? If so, wow, you could really be EE.** Join our **multi award winning** Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service...
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give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right...