Cleaning Supervisor PT

Cleaning Supervisor

Responsible for supervising the high standard cleaning of all internal areas.

Working hours: 20 hours per week

Role Purpose

To ensure a clean internal environment of the premises in line with the output specification.

• To have the overall responsibility for the practical organisation of the day-to-day cleaning operation.
• In consultation with the Soft Services Area Supervisor, to identify the number of cleaning staff required to maintain a clean environment to an extremely high standard within the set annual budget.
• To monitor stocks of cleaning equipment and materials to ensure that orders can be placed on a timely basis.
• Complete cleaning staff return to work interviews and any other HR paperwork required.
• To organise appropriate training for all cleaning staff.
• Carry out Staff CPD.

• To maintain a flexible daily cleaning schedule of all internal areas of the buildings.
• Check the Communications Book daily and action any issues immediately.
• Ensure that identified key areas of the buildings receive priority in the schedule.
• Liaise with the Facilities Team to identify any upcoming client events.
• Liaise with the Facilities Team to ensure client satisfaction.
• Check daily that all areas of the buildings are cleaned to a satisfactory standard and daily cleaning logs are completed for each work section.
• Undertake any additional cleaning duties as directed, by the Area Supervisor.
• Maintain cleaning staff attendance logs and timesheets for submission to Area Supervisor.
• In conjunction with the Area Supervisor, interview and recruit sufficient cleaning staff to cover the weekly budgeted cleaning hours.
• To be responsible for the day-to-day personnel management of the cleaning staff, and consulting with the Area Supervisor on any necessary formal procedures.
• Produce monthly, official order forms for equipment, uniforms and cleaning materials for authorisation by the Area Supervisor.
• Produce a monthly report for the Area Supervisor.
• To ensure that tools, equipment and materials are available and maintained to a clean standard, as and when required to ensure the effective delivery of the service.
• Investigate and maintain a working knowledge of developments in cleaning equipment and materials and to identify means by which the cleaning operation might be developed.
• Conduct regular site audits to ensure that the specified standard of work is maintained.
• Develop and carry out induction procedures with all new staff.
• Identify formal and informal training needs for all cleaning staff.
• Complete and maintain cleaner training logs.
• To ensure that all Health & Safety procedures are followed, in accordance with company policies.
• Any other reasonable duties.

Skills and Attributes

• Supervisory experience in a cleaning environment.
• BICSc certification to an appropriate level.
• Experience of operating a management system i.e. ISO 9001:2000, 14001, 18001.
• A pro-active attitude.
• Good IT/computer skills.
• The ability to supervise operatives.
• The ability to deliver in-house training
• Excellent communication skills including verbal and the written word.
• The ability to form relationships with clients and to exceed customer expectation.
• Approachable demeanour and a demonstrable commitment to team working.
• A track record of delivering a similar role.
• A commitment to continuing professional development in relation to themselves and their team members.