Account Manager
Location: Peterborough (office)
Salary Range: OTE in the region of £35k (negotiable depending on experience) including commission and bonuses
Contract Type: Permanent
Our client, a well-established, growing, family-run SME based in Peterborough, is seeking an experienced Account Manager to join their sales team. As an Account Manager, you will be responsible for managing 100+ accounts, focusing on the 'bronze and silver' accounts, building and developing strong relationships with customers, and ensuring exceptional service.
The ideal candidate will be a motivated and driven individual with a hunger for success. You will be responsible for growing existing accounts by increasing share of wallet and introducing new products.
Key Duties and Responsibilities:
- Act as the point of contact for dedicated customers' inquiries
- Build and develop rapport with dedicated accounts, addressing customer needs and concerns promptly
- Handle incoming sales inquiries via phone and email, identifying opportunities and securing orders
- Negotiate and close contracts with existing and new clients
- Monitor clients' budgets, explain cost details, and discuss terms of business
- Upsell and cross-sell products, ensuring customer satisfaction
- Follow up with clients to ensure their satisfaction with products and services
Requirements:
- Proven experience in a similar role
- Excellent time management and multitasking skills
- Attention to detail and problem-solving abilities
- Familiarity with technical or complex information
- Sales experience, exceeding targets
- Excellent written and verbal communication skills
- Experience within the construction/joinery industry is desirable but not essential
If you are proactive, driven, and have a positive outlook, this is a great opportunity to join a growing organisation. Our client offers on-site parking, provided hot/cold drinks and snacks, recently refurbished offices, a company bonus scheme, reward meals, company charity support, and career progression opportunities.
To apply, please submit your CV and cover letter.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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