Business Support Officer
Department: Environment and Social Regeneration
Business Unit: Parks and Leisure
Location: Southwark Council
Salary: £19.00 per hour
Are you an organised and proactive administrator with a passion for parks and leisure services?
Southwark Council is looking for a Business Support Officer to play a key role in supporting our Parks and Leisure division. This role offers an exciting opportunity to help ensure the effective delivery of services, manage contracts, and work closely with both internal teams and external stakeholders.
About the Role: As a Business Support Officer, you will deliver customer-focused services by supporting the Arboricultural Contract, managing divisional performance reporting, and handling budget monitoring. You will also be responsible for coordinating business activities, improving systems, and ensuring that high-quality customer service is delivered in line with the Council's policies.
Key Responsibilities:
- Act as the first point of contact for enquiries, including those from MPs, Councillors, and other stakeholders, ensuring responses are timely and in line with corporate targets.
- Contribute to the successful delivery and management of the Arboricultural Services Contract.
- Lead the roll out of new procedures, including business systems and IT solutions.
- Prepare technical and non-technical reports for senior management and external stakeholders.
- Support the management and processing of financial records, including raising purchase orders and processing contractor payments.
- Organise meetings, coordinate events, and provide administrative support to senior management.
- Advise senior managers on operational policies and systems, liaising with departments such as finance, HR, and facilities.
- Ensure effective communication both within the business unit and with external stakeholders.
About You: We are looking for a candidate with:
- Experience in administration, including setting up and maintaining systems, liaising with internal and external stakeholders, and preparing reports.
- Strong IT skills, including proficiency with Word, Excel, and other software for presenting information.
- Ability to handle complex records, financial information, and work independently.
- Excellent communication skills, both written and verbal, to interact with a wide range of individuals.
- A keen eye for detail and the ability to work under pressure while managing a diverse workload.
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