Team Administrator | Pennine Care NHS Foundation Trust
To undertake the administration of all referrals received into the team and provide administrative support to the senior practitioners.
To ensure high standards are maintained at all times and that work is produced effectively and efficiently in accordance with the Trust’s policies and procedures.
To undertake the comprehensive administration of all referrals received into the team.To ensure that all relevant referral information is recorded on PARIS and other relevant information systems and be responsible for the security of the information contained within these systems.
To collate all relevant available information to enable the effective triage of referrals received by the team.
To carry out general clerical duties including information gathering, dealing with internal and external post, filing, faxing and photocopying documents. Deal with incoming postal and electronic mail as well as telephone enquiries and give advice wherever possible, using own initiative.
To deal with difficult telephone enquiries and give advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and professional manner.
Effective minute taking to support reports within the team.
Use of a car or access to ameans of mobility to travel
across the Trust footprint in
line with service needs
Willing to carry out all duties
and responsibilities of the
post in accordance with the
Trust’s Equal Opportunities
and Equality and Diversity
policies
Appointments to regulated
and controlled activities
require an enhanced DBS
disclosure.
See attached job description and person specification.
Inputting referrals onto the System- creating letters.
Managing a number of spreadsheet/processes.
Minute taking
Zoning minutes
Taking phone calls and diverting them to the appropriate place.
General administration tasks as above.
This advert closes on Wednesday 9 Oct 2024