Systems Team Manager & Solution Architect

apartmentThe Princess Alexandra Hospital NHS Trust placeHarlow calendar_month 

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

Our values

The Princess Alexandra Hospital NHS Trust (PAHT) promise to our patients, as identified by our three values which will contribute to improving our patients’ experiences, is:

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts.

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both.

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care.

Job overview

The Systems Team Manager & Solution Architect is responsible for the management and support of a number of the trust’s Clinical IT Systems. The post holder will be responsible for the operational leadership of systems for PAHT, including performance monitoring and assurance, service improvement and development.

The post holder will work with the Head of Clinical Systems and senior members of the Trust management teams to execute the ICT strategy associated to clinical information systems and will ensure the delivery of a high quality Informatics services.

The Systems Team Manager will additionally be responsible for the development and transformational resources within the ICT department, allocating resources to enable stakeholder and nationally driven change to the Trust’s applications.

Main duties of the job

The post holder will:

  • Execute, with other IT leaders the strategic plans, especially those related to clinical information systems, which includes the Electronic Health Record (EHR) – Alex Health.
  • Provide Trust operational leadership of clinical information systems, ensuring maintenance of the information systems and delivery of operational requirements.
  • Apply strong financial management of budgets, both capital and operating expenses as required.
  • Ensure success of clinical information systems maintenance, projects and other Informatics projects as agreed.
  • Conduct workforce planning to ensure that the right people with the right skills are in place to support clinical information systems.
  • Ensure rigorous performance monitoring to deliver best practice informatics operational and project standards relating to clinical information systems.
  • Facilitate application of high quality standards and processes, e.g., requirements specification and change control in collaboration with IT, clinical and operational teams.
  • Ensure the adoption and usage of clinical information systems with transformation lead and operational teams.

Working for our organisation

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.

Detailed job description and main responsibilities

Please see the attached Job description and person specification. Available to download at anytime.

Please note the start date for this role will commence in April 2025.

Person specification

Skills

Essential criteria
  • Experience of working under pressure to tight deadlines.
  • Previous experience of working in the NHS or a similar large, complex environment.
  • Strong ‘customer service’ orientation and ability to develop and maintain effective working relationships with different staff groups.
Desirable criteria
  • Experience in supervising or managing staff
  • Educated to post graduate diploma level or equivalent experience or training in specific specialist areas.
  • Excellent analytical skills.

Knowledge

Essential criteria
  • Good Knowledge of IT Security Standards
  • Good understanding of NHS Data architecture.
Desirable criteria
  • Experience in financial, annual planning and business planning processes.
  • Knowledge of HL7 integration standard for healthcare i.e. message types and content.
  • Able to plan/complete implementations and contribute to culture change.

Experience

Essential criteria
  • Experience in designing, building, testing and deploying Information Systems within large highly-complex organisations.
  • Excellent communication and interpersonal skills with the ability to convey highly complex technical ideas to individuals.
  • Experience in supervising or managing staff.
Desirable criteria
  • Experience of full software development lifecycle.
  • Ability to align solutions and integration with business processes, IT and business strategy and, where required/appropriate, with National and STP strategies
  • Experience in clinical information systems implementation and support.
  • Experience in designing, building, testing and deploying Information Systems within large highly-complex organisations.

What we can offer you:

  • Full induction and onboarding process in our organisation
  • Free car parking for our staff
  • Structured pay scheme, including additional living supplement to your basic salary
  • Minimum 27 days’ annual leave plus bank holidays (pro rata for part time staff)
  • Access to our Alex Lounge, our staff only rest area with free tea and coffee
  • Access to NHS Pension scheme
  • Flexible working options available, in line with our flexible working policy
  • Onsite creche facilities
  • Annual appraisals with career pathways
  • In-house training courses
  • Discounted hospital restaurant
  • Staff health and wellbeing health services and complimentary health provision
Important information
  • Our Trust is committed to promoting equality of opportunity for all its employees. We welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender reassignment, marital status, pregnancy, religion or belief or sexual orientation. Reasonable adjustments to the interview process can also be made for any candidates with a disability
  • All new colleagues joining PAHT will be subject to a probationary period of six months
  • The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment
  • Our Trust is committed to safeguarding and promoting the welfare of children and young people, and vulnerable adults. Offers of employment are subject to pre-employment NHS screening checks
  • Providing false or misleading information or unsatisfactory pre-employment checks may result in the offer of a post being withdrawn
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