Maintenance Services Representative

Overview: Maintenance Services Representative

Responsibilities:

JOB SUMMARY

Remove and replace components and equipment in accordance with regulations, policies and procedures. Complete all administrative duties associated with maintenance actions performed.

• IFEC and Aircraft Systems Maintenance:
• Performance of maintenance tasks including component replacement, adjustments, inspections, functional tests and its certification which includes but not limited to:
• Remove and replace components in accordance with all applicable documentation.
• Troubleshoot system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post rectification.
• Perform Cabin Sweep’s in accordance with Panasonic LMP’s and report findings.
• Perform Built-in (BIT) and manual test.
• Assist Software and Media Loading.
• Clean components and equipment racks if applicable to contract.
• Complete aircraft documentation in accordance with customer specific requirements
• Ensure timely escalation and coordination in close contact with the Lead or Supervisor of any problem occurring in the assigned aircraft area.
• Perform other reasonable related duties as assigned by Lead or Supervisor.
• As required, based on aircraft type, may work on other aircraft equipment as assigned.
• Communicate and interface with customer.
• Certify for all work completed as applicable under a company issued authority and governing regulations.
• Administrative:
• Assist in the management of airside inventory, cycle counting, packaging and shipping of inventory.
• Maintain high standards of housekeeping health and safety and tool care.
• Perform other reasonable related duties as assigned by immediate Supervisor or Management.

• Secondary/Technical School degree.
• 12 months experience on the Panasonic IFEC systems.
• Minimum of 24 Months on-aircraft experience.
• Must have worked on aircraft in the last 18th months
• Hold appropriate valid aircraft license / Authority required to certify customers different aircraft types/systems at assigned location.

• Essential Aircraft maintenance experience.
• Excellent communication skills.
• Ability to work in a high-stress, high-pressure environment.
• Ability to work in a team environment.
• Proficient computer skills in Microsoft Word, Excel and Outlook.
• Basic computer skills in using Linux.
• Ability to work in a team environment.
• Ability to lead and supervise others as needed
• Normally receives detailed instructions on all work.
• Use professional concepts while applying company policies and procedures to resolve a variety of issues.
• Excellent English language knowledge

• Must have the legal right to work in assigned country through nationality, visa or work permits.
• Ability to pass extensive security and background checks.
• May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.
• Must hold a valid driver’s license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
• Ability to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year.
• Manual dexterity to grasp and work with tool parts and equipment.
• Ability to:
• Climb and work from ladder or platform and,
• Sitting, standing, bending or twisting for extended periods and
• to lift up to 50 pounds and
• operate under extreme weather conditions and in confined spaces for extended periods and
• Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels.