Charity Administrator

We are recruiting on behalf of a Croydon based charity who are looking for a part time administrator working 24 hours per week . Initially this will be a temp opportunity but there may be a possibility of a permanent job at the end for the right person.

Interviews will take place w/c 27th April

Start date asap

Normal working hours : 9.30 - 5pm

The Role:

Providing general administrative support to service managers and practitioners including developing/maintaining electronic and paper-based administrative systems and procedures to support the work

Responding to telephone and email enquiries from young people, parents and professionals

Maintaining the service diaries, booking and managing appointments for clients and managing room availability

Managing central and service email inboxes ensuring that emails are responded to promptly and appropriately and that relevant staff are aware of actions taken/required

Managing new referrals to the services as agreed with the service managers including responding to referrers, raising and managing queries and database entry

Managing client endings in relation to endings letters to clients and referrers and closure on the databases

Managing the archiving and deleting of ended clients on the database and paper records

Direct database entry onto Off the Record’s database including responding to database queries and creating statistical reports

Assisting with organising respite trips and activities for our young carers service

Managing the administration of all support services provided to young people and parents, including building readiness, paperwork and reminder text/emails

Assisting with the creation and distribution of service publicity and information resources for use by counsellors and young people

Overseeing the work of administration volunteers, agreeing tasks and offering support as require

Dealing with any minor building maintenance, liaising with Facilities Manager in relation to building maintenance and office supplies and other issues as appropriate.

Organising, attending and minute taking at meetings as and when required including staff meetings, Trustee meetings or cluster meetings with schools

This role is subject to a Dbs

If interested in this position, please apply asap