[ref. m7227124] University Hospitals of Leicester - Retail Catering Assistant
We are actively promoting flexible working options, helping you to manage a work / life balance
Job overview
The retail catering service provides a high quality service to staff and visitors to our hospitals and maintains a high standard in customer care.
As a Retail Catering Assistant you will become an active member of our team working to provide Retail customer service experience for staff and visitors in our busy restaurants.
We are looking for a team member who demonstrate enthusiasm, an eagerness to learn and to develop themselves. Previous experience is desirable, but not essential as, full training will be provided. also could have Barista Knowledge (Desirable )
A good standard of English language both written and oral communication is essential along with the drive to deliver the best possible service at all times, in an often busy and pressurized environment.
This is a great opportunity if you are looking for the flexibility to work a varied shift pattern which includes weekends and flexible hours to cater for your work life
We look forward to hearing from you!
Main duties of the job
The role of a Retail Catering Assistant is to work within the restaurants or food outlets within the retail area.Provide a front-of-house service which is customer focused and includes preparing and providing beverages, snacks meal items, cash handling, the use of a till, temperature recording and restocking of goods.
There will also be a need for some minimal food preparation with cleaning and washing up responsibilities.
Our Team provides a safe, friendly customer service environment for our Staff, Patients and Visitors.
Working for our organisation
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
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Detailed job description and main responsibilities
General Duties- Adhere to good Customer service.
- Cash handling and the using of tills.
- Maintaining good hygiene practices within the department.
- Preparation of drinks and snacks to Brand standards
- Food preparation as required in the main production kitchen.
- Ensuring that foods are checked for suitability for special diets.
- Working within chilled areas and in wet environments.
- Able to accurately record and monitor temperatures to required frequencies.
- Washing of crockery and cutlery and catering utensils use industrial machines, also manually washing when required.
- Responsibility, for ensuring the high standards of cleanliness is maintained throughout the work area adhering to Trust Policies and Procedures.
- To carry out cleaning tasks, both specific and generic, to prescribed work schedules for designated areas, in line with Trust policies and procedures
- Ensuring the correct and economical use of materials, provisions and equipment and seeking advice from Supervisor when in doubt.
- Report to you Team leader any mechanical defects and any equipment and any mishaps or untoward incidents.
Person specification
Qualifications
Essential criteria- Food safety Level 2 gained within the last 3 years
Skills
Essential criteria- Good verbal and written English skills
- Previous Catering Skills
Experience
Essential criteria- Previous Catering Skills
Additional Information
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve.We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.