Customer Service Administrator

• Location: Welwyn Garden City
• Salary: £23,500 per annum (£12.02 per hour)
• Job Type: Full-time, On-Going Temporary (possible Temp to perm for right candidate)
• Hours: Monday
• Friday, 8am
• 4pm / 9am - 5pm

We’re looking for a Customer Service Administrator who is deeply committed to providing empathetic support and service to join our client's team based in Welwyn Garden City. You will play a key role in a team that prioritises care and understanding in every customer interaction.

The Role:

• Manage outbound calls to arrange servicing or repairs, ensuring customer needs are met with compassion.
• Efficiently coordinate logistics, respond to emails, and handle paperwork with precision and empathy.
• Uphold data integrity with systems, focusing on confidentiality and meticulousness.
• Office based role with free parking

Key Skills/Requirements:

• A genuine passion for assisting others, coupled with clear communication and a detail-oriented approach.
• A reassuring phone presence that offers comfort and support to those in need.
• Must hold a DBS or be happy to undertake a DBS check

Ideal for those who seek purposeful work and the opportunity to make a positive impact.