Senior Performance Analyst
The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports.
The Science, Technology, Research and Analysis (STAR) Group sits at the heart of the Home Office. The group ensures the best evidence and analysis are used to address the strategic issues facing the department. We also provide the science, technology, data, and international insights and collaboration capabilities to drive delivery.
The Performance Reporting & Analysis Unit (PRAU) is part of the Home Office Analysis & Insight Directorate. We support Ministers, the Executive Committee, Policy and Operational leads and other analytical functions with the management information (MI) that they need, as well as producing data for publication and other forms of external release.
The Unit also provides advice and support to others in the Department on how to make best use of performance information and is leading on the transformation of MI systems and capabilities, using modern technologies and tools like Microsoft PowerBI to improve the insight available.Our main focus is providing reporting and analysis of performance relating to immigration and passports.
These posts provide an opportunity to work in a fast-paced environment, supporting customers within the Home Office and beyond with insightful and accurate management information.
The successful candidates will be Subject Matter Experts (SME) for specific operational areas. You will build a close relationship with and understanding of your business areas, in order to ensure that reporting is accurate and informative and supports operational areas in your challenging and critical work.
You will work closely with end-users to understand evolving requirements and ensure the products continually meet their needs, playing a critical role in the shaping, design, and development of new reports. As an SME, you will manage all projects in relation to your area, including product requests, issue resolution, and change implementation.You will play a key role in embedding new technologies and shaping the future delivery of MI services, in particular through the introduction of Microsoft PowerBI products. Training and support on our methods and tooling will be provided.
Key Responsibilities- Building and maintaining strong, constructive relationships with your colleagues, customers and wider stakeholders.
- Becoming the SME for management information for your operational area, providing accurate advice and a quality service to customers.
- Bringing a passion for data and technology to the team and leading on projects making best use of the potential of new technology to improve business performance.
- Demonstrating excellence in customer service, working well in a fast-paced environment and proactively managing demand for services.
- Upholding high-quality standards, paying attention to detail in the deliverables that you are responsible for, including quality assuring the work of other analysts.
- Proactively reviewing outputs you or others develop to identify continuous improvement opportunities.
Work Pattern
These roles are available on a full-time basis with the option of compressed hours working. These roles are also suitable for part-time working hours, with a minimum requirement to work 4 days per week due to business requirements.
Travel
Post holders will need to agree a base location of either Croydon, Sheffield or Liverpool with a requirement for attendance at team events at other base locations (up to monthly depending on team).