Digital Transformation Project Manager

apartmentGateshead Health NHS Foundation Trust placeGateshead calendar_month 

In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment.

Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.

PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.

All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.

Job overview

We are seeking an experienced and motivated Project Manager to join our Digital Transformation Team. This role will provide professional project management expertise to support the Trust’s digital, IT and service transformation priorities.

Working across clinical, operational and corporate services, the post holder will lead the full lifecycle delivery of multiple complex projects from requirements analysis and business case development through to implementation and benefits realisation.

The role is key to ensuring projects are delivered on time, within scope and budget, and that sustainable benefits are realised for patients, staff and the organisation.

This is an excellent opportunity for an individual with strong NHS or large‑scale digital project experience who is passionate about improving services through effective change and collaboration.

Main duties of the job
  • Manage the end‑to‑end delivery of multiple complex digital and transformation projects within the Trust’s programme portfolio
  • Lead project planning, governance, risk, issue and dependency management to ensure successful delivery
  • Work closely with clinical, operational and technical stakeholders to identify, design and implement business change
  • Produce and maintain high‑quality project documentation, including Project Initiation Documents (PIDs), plans, risk and issue logs, and progress reports
  • Ensure project benefits are clearly defined, tracked and realised in line with approved business cases
  • Provide clear, regular communication to stakeholders at all levels, including senior leaders and frontline clinical teams
  • Line manage and support project team members where required, contributing to staff development and performance management
  • Contribute to the continuous improvement of project management standards, processes and ways of working within the Digital Transformation Team

Working for our organisation

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Detailed job description and main responsibilities

The post holder will:

  • Ensure that the project deliverables are met by the project team and are aligned to the Trusts’ strategic aims.
  • Create, launch and execute robust project plans articulating milestones, timescales, stakeholders etc (Gantt Charts etc) using a plan-do-study-act (PDSA) cycle or similar.
  • Co-ordinate marketing with the communication team when needed.
  • Plan program activities for the entire year, such as Project Boards, meetings, teleconferences, and web seminars and establishes and actively manages these programme timelines.
  • Schedule and lead all project team progress meetings, pulling in specialists (Finance, IT, etc) as necessary.
  • Organise and attend regular multi-disciplinary meetings or Project Boards with managers within designated areas within the Trust.
  • Apply skills and knowledge to react to unplanned situations, for example is able to act quickly to re-align a project plan as health care environments change daily.
  • Take an active role in developing policies and procedures and proposing changes as and when required to meet project targets.
  • Contribute to the development and continual improvement of the processes and systems of work within the Digital Transformation team.
  • Analyse, map and review current state processes & pathways with multidisciplinary teams.
  • Analyse, interpret and compare complex facts gaining a full understanding of the project in order to fully support project implementation.
  • Work with relevant lead to identify benefits from project/improvement activity and that these are reported back through the overall Trust Transformation programme.
  • Intervene as necessary, in order to remain on plan, escalate in a pro-active manner, problem solve or resolve through effective communication.
  • Generate project specific reports at agreed time points in the projects lifetime.
  • Be able to perform complex analyses and interpretations to review clinical and project data, including presenting data in a variety of formats, bar charts, statistical process control charts across a range of performance aspects (quality, cost, delivery etc)
  • Be able to track data continuously to quickly resolve failures to meet project requirements and act accordingly to inform team members as appropriate.
  • Regularly interrogate and provide data from the information systems within the Trusts information directorate, including appropriate analysis and creating reports as required.
  • Ensure that all records and information are maintained in a way that allows up-to-date and timely information to be available.

Person specification

Education

Essential criteria
  • Project management Qualification e.g. (PRINCE2 Practitioner qualification, Agile etc)
  • Educated to, or relevant experience at Master’s level

Experience

Essential criteria
  • Significant experience of managing and understanding complex projects in a complex organisation (such as the NHS) including the management of external suppliers
  • Significant experience of managing project risks
  • Significant experience of managing business change requirements and ensuring systems are in place to realise project benefits
  • Experience of staff management
  • Knowledge of secondary care systems
Desirable criteria
  • NHS Experience of delivering projects
  • Experience of implementing NHS Clinical Systems
  • Knowledge of clinical safety requirements in relation to deployment and use of health software

Skills

Essential criteria
  • Ability to build relationships and understanding with frontline staff, in order to properly identify and implement business change requirements as part of the project
  • Excellent, communication, interpersonal, organisational and presentation skills
  • Experience of analysing user requirments

Applicants who have not been contacted within 4 weeks of the closing date are to assume that their application has been unsuccessful.

Applications from job seekers who require Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications where the post is eligible. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.

Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Candidates who require sponsorship are strongly advised to visit the UK Border Agency website and familiarise themselves with what is required. There is a facility on this site to access the points based calculator and work through an example which should assist candidates in their understanding of the process.

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