Patient Coordinator

DB Charles Recruitment have partnered with an incredibly exciting clinical business based in Henley-on-Thames, that are currently seeking to hire a permanent Patient Coordinator. The role will also require the hired individual to be involved in aspects of Sales Support Administration and Front of House duties.

With the role covering a variety of aspects, some key day to day duties will involve:

• Aiding in the smooth running of the day to day of the clinic, plus front of house.
• Helping with clinic rotas & coordinating with the clinicians
• Ensuring the clinic is kept to fantastic visual standards
• Liaising and query handling with customers
• Coordinating with patients on upcoming treatments
• Identify opportunities to improve the patient journey from first contact through to treatment
• Generating, tracking, and nurturing leads
• Converting enquiries into booked treatments.
• Following up on inbound enquiries
• Maintain and update CRM systems

Ideally the client is looking for CV's and to interview candidates with the following skill sets:

• A career background in roles such as Patient Coordinator, Medical Secretary, Clinic Coordinator, Clinic Manager or of a similar nature
• Able to demonstrate an interest or background in other aspects of the role such as Sales Support and Front of House
• Experience working in a medical / clinical setting would be highly advantageous
• Excellent working ability with MS Office systems
• Fantastic time keeping skills
• Professional & personable manner face to face, via email & telephone
• Ability to multi task and take on new duties at short notice
• Ability to commit to a permanent clinic / office based role in Henley-on-Thames, with working every other Saturday involved.

For this position, the client is looking to offer a salary of £33,000 per annum with an additional bonus scheme in place for the sales support side of the role.

Please get in touch with your application if interested in this position.