Ward Clerk - ref. u03743703
Job overview
Fixed Term: to 31st May 2026 | Full time
Are you looking for a rewarding administrative role that makes a difference? An exciting opportunity has arisen to join the e-Systems Team at Sheffield Children’s as a Ward Clerk.
As part of our e-Systems team, you’ll deliver essential clerical support to the wards. You'll help maintain the smooth operation of services, supporting clinical staff and being a welcoming point of contact for patients and families.
About You:
You’ll enjoy being part of a team, working with the public and will have some previous administrative experience. You’ll be able to complete tasks on time and be comfortable working in a busy role. You'll also be empathetic, with a genuine interest in supporting patient care.
Join a team where your organisational skills and compassion directly support patient care.
Apply today to join our supportive team!
Main duties of the job
You will report to the Ward Clerk Supervisor, and your responsibilities will include:
- Provide administrative support on the ward
- Use hospital systems to maintain patient information
- Be a point of contact for visitors and families to the ward
- Communicate effectively with patients and team members
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected].Together, we’re building a workplace where everyone belongs.
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Person specification
Experience
Essential criteria- Experience of undertaking general office duties or previous experience of working with the general public/good level of accuracy and attention to detail
- Previous experience of clerical work gained within a health service environment
- Previous experience of working in an EDMS Scanning/Ward department
Knowledge & Skills
Essential criteria- Customer care
- Good computer literacy with accurate keyboard skills
- Data input
- Good communication skills both verbal and written
- Commitment to supporting a caring environment
- Working knowledge of PAS and hospital administrative processes and practices
Personal Attributes
Essential criteria- Pleasant, tactful and understanding manner
- Attention to detail
- Ability to use own initiative & work as part as a team
- Ability to work to conflicting deadlines
Qualifications & Training
Essential criteria- GCSE Mathematics/English Language grad 4/5 or above (or equivalent)
- NVQ Level 2 Administration/Customer Service (or equivalent)