Community Health Care Support Worker
Job overview
We are recruiting Community Health Care Support Workers and we would love to receive your application!
Are you enthusiastic, compassionate and committed in delivering good quality, patient-centred care to patients in the community? Would you like to be part of our well led, supportive and highly clinically skilled, District Nursing Teams based within Hillingdon?
We are looking for Health Care Support Workers week who are caring, committed and motivated to work within our community nursing teams. As an HCSW you will play a crucial role in supporting the registered nurses in delivering high quality, clinical care and rehabilitation with patients in their own homes.
Main duties of the job
You will be a valued member of the community nursing team and receive training and support on a multitude of clinical skills, in order to practice confidently and safely within the community. These skills comprise of wound care management, leg ulcer management, inclusive of vascular assessments and compression bandaging.Catheterisations (female and suprapubic) and basic life support. To enhance your profession, Central and North West London NHS Foundation Trust (CNWL) are investing in apprenticeship programmes and are keen to offer the opportunity for HCA’s to develop into Nursing Associate Band 4 post holders.
Need to be a confident practitioner who is able to build good relationships with patients, their families and carers; and work in partnership with the Multi-disciplinary Team. We are looking for people with previous experience of caring and ideally you will have a care qualification such as NVQ/QCF Level 3 or be able to demonstrate considerable experience in this field.We would expect you to be competent to work on your own, under the supervision of nurses and expect that you will have some clinical skills and knowledge.
It is essential that candidates hold a full UK driver’s licence and have use of a car for business purposes or have the ability to commute within the Trust’s geographical area with access to an appropriate means of transport to ensure a timely delivery of patient care.
Working for our organisation
Our Hillingdon District Nursing service operates 7 days a week and you will be expected to work on a rota system, undertaking varied shifts (08.00hrs – 16.00hrs or 10.00hrs – 18.00hrs) including weekends (approximately 1 in 3).
In return for your commitment to the Hillingdon District Nursing service, you will receive all of the support and development you need to consolidate your knowledge and skills which will prepare you for professional progression within the district nursing profession.We will also provide access to continuing professional development resources which will support you to complete modules to help you develop a clinical specialty aligned to the needs of the service. CNWL is recognised locally and nationally for providing high quality, innovative healthcare.
We aim to employ only the best health care professionals with our teams frequently called upon to contribute to national health strategy and policy development.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Detailed job description and main responsibilities
Are you enthusiastic, compassionate and committed in delivering good quality, patient-centered care to patients in the community? Would you like to be part of our well led, supportive and highly clinically skilled, District Nursing Teams based within Hillingdon?
We are looking for a Health Care Support Worker for 37.5 hours a week who is caring, committed and motivated to work within our community nursing teams. As an HCA you will play a crucial role in supporting the registered nurses in delivering high quality, clinical care and rehabilitation with patients in their own homes.You will be a valued member of the community nursing team and receive training and support on a multitude of clinical skills, in order to practice confidently and safely within the community. These skills comprise of wound care management, leg ulcer management, inclusive of vascular assessments and compression bandaging.
Catheterisations (female and suprapubic) and basic life support. To enhance your profession, Central and North West London NHS Foundation Trust (CNWL) are investing in apprenticeship programmes and are keen to offer the opportunity for HCSW to develop into Nursing Associate Band 4 post holders.
For this position you will need to be a confident practitioner who is able to build good relationships with patients, their families and carers; and work in partnership with the Multi-disciplinary Team. Previous Community experience is not essential, but you will need to demonstrate that you have any understanding and awareness of autonomous working in a community setting.We are looking for people with previous experience of caring and ideally you will have a care qualification such as NVQ/QCF Level 3 or be able to demonstrate considerable experience in this field. We would expect you to be competent to work on your own, under the supervision of nurses and expect that you will have some clinical skills and knowledge.
Our Hillingdon District Nursing service operates 7 days a week and you will be expected to work on a rota system, undertaking varied shifts (08.00hrs – 16.00hrs or 10.00hrs – 18.00hrs) including weekends (approximately 1 in 3).
In return for your commitment to the Hillingdon District Nursing service, you will receive all of the support and development you need to consolidate your knowledge and skills which will prepare you for professional progression within the district nursing profession.We will also provide access to continuing professional development resources which will support you to complete modules to help you develop a clinical specialty aligned to the needs of the service. CNWL is recognised locally and nationally for providing high quality, innovative healthcare.
We aim to employ only the best health care professionals with our teams frequently called upon to contribute to national health strategy and policy development.
As the position will require you to visit various locations throughout our supported area, it is essential that candidates hold a full UK driver’s licence and have use of a car for business purposes or have the ability to commute within the Trust’s geographical area with access to an appropriate means of transport to ensure a timely delivery of patient care.
Shortlisted candidates will be invited to interview and will be asked to complete a short literacy assessment prior to the interview.
Person specification
Qualifications
Essential criteria- Numeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate)
- Spoken and written English, to an appropriate standard to fulfil the job requirements
- NVQ L3 or equivalent
Previous Experience
Essential criteria- Previous experience of working with a multidisciplinary team
- Experience of working with the general public communicating with a range of different people
- Previous experience of working within a customer focused environment
- Previous experience of working in a fast-paced environment
- Healthcare/NHS or similar experience in community or hospital settings
- Previous experience in mental health setting or working with adults suffering from mental health problems
- Volunteer sector
- Experience in a caring role
Others
Essential criteria- Prepared to work flexible shifts including both day and night shifts.
- Willingness to undertake Care Certificate and further training as required.
- The Postholder must have the ability to understand and implement the Equal Opportunities Policy at a level appropriate to the job.
Skills and knowledge
Essential criteria- Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively. Speaking face to face but also by telephone.
- Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- Able to maintain electronic patient records Use Microsoft Word to draft letters and reports
- You are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England.
- Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan
- Able to work under your own initiative but follow the directions of care plans and Band 4 staff or registered Nurses
- Obtain consent and understand how the Mental Capacity Act and Deprivation of Liberty Safeguards impacts on your work and the people you are working with
- Work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic
- Help others in the team achieve their objectives and deliver safe, effective care.
- Contribute to the culture of the team and play a role in making it inclusive, kind and hard working.
- Basic knowledge and understanding of the Mental Health Act 1983.
Attitudes, aptitudes, personal characteristics
Essential criteria- Compassionate for the people who use our services, their families and carers, and other staff
- Respectful of others and genuinely treating them how you would want to be treated
- Able and willing to work with service users, family and carers, and other staff in a way which empowers and supports others and makes them feel better about themselves
- Able and willing to work in partnership with service users, their friends and family as well as other health care professionals.
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference.We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.