Progression Job Coach-Restart - Coventry

apartmentSerco Limited placeCoventry calendar_month 
Progression Job Coach
  • RestartWest Bromwich, West Midlands, Full time, permanent

£30,000 per annum, rising to £34,000

If you’re passionate about helping others achieve their potential, this could be the perfect job for you.

We are looking for talented, dedicated people to join our Employability team in West Bromwich, The hours are full-time, Monday to Friday from 09:00 to 17:00.

As a Progression Job Coach, you will work with a caseload of Participants referred to our Restart Scheme for support with preparing for, securing, and succeeding in work. Our Progression Job Coaches build great relationships and gain a deep understanding of the aspirations and challenges facing their Participants.

They then work with them to plan and execute a tailored journey into employment, helping them to remove barriers and maintaining their motivation.

To achieve this, you’ll need to be a great communicator, and enjoy meeting and working with a wide range of people from different backgrounds and with diverse needs. You’ll also need to be able to combine an organised, methodical approach with creative problem-solving skills.

The job can be tough, so resilience and the ability to perform well under pressure are essential. The ability to challenge and motivate others is also an important part of the role, as is decent knowledge of the local labour market.

As part of the Restart Scheme, we have demanding performance targets to achieve, and so you’ll be expected to do your part and contribute high performance in the role. In return for this, we offer:

  • Level 3 qualifications in Employability and a wide range of other training and coaching opportunities to expand your capabilities
  • A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion
  • Up to 25 days annual leave plus bank holidays
  • Up to 6% contributory pension scheme
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts

We welcome applications from experienced employability practitioners, but also encourage others who think they have the skills to succeed to apply for the role. It is a challenging but extremely rewarding role, so if you think you have what it takes, please get in touch.

This role requires an enhanced DBS and BPSS to be completed covering pre-employment checks:

  • identity
  • employment history (minimum of 3 years)
  • nationality/immigration status
  • criminal records
About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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