Group Sales Support Assistant

Group Sales Support Assistant

Swansea

Up to £26,000 per annum basic + annual bonus

Monday - Friday, 8:45 - 17:15

Acorn by Synergie is working with a client in the Health, Beauty and Wellness industry who are seeking a fun and friendly individual to join their well established commercial team as a Group Sales Support Assistant.

The successful candidate will collaborate with internal teams to give customers a first class service, whilst the client will provide full training and the opportunity to grow and develop within the role.

Responsibilities:

• Manage and process customer orders in a timely manner with a 'right first time' mentality.
• Provide outstanding customer service at all times.
• Resolve any issues that may arise.
• Ensure documentation is accurate and compliant with regulatory requirements.
• Liaise with other departments to provide a seamless service.
• Ability to work in a fast paced environment, especially at 'month end'
• Work towards departmental KPI's.

Key Requirements:

• Previous experience in a customer service role.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office, including Excel.
• Experience in SAGE is desired.
• Ability to work as part of a team.
• Highly organised.
• Flexible to work additional hours as required.
• Strong administration skills.

Benefits:

• Company life insurance policy.
• Generous annual leave entitlement - 28 days + bank holidays.
• Annual bonus scheme.
• Company dental plan.
• Paid volunteer days.
• Free on-site parking.

Acorn by Synergie acts as an employment agency for permanent recruitment.