Medical Secretary | Northern Care Alliance NHS Foundation Trust
We require an enthusiastic and highly motivated Medical Secretary to play an important role, dedicated to ensuring excellent standards of care to the Department of Gynaecology at Salford Royal Hospital.
You will provide comprehensive administration support to the department and provide assistance to the Service Leads and Nursing / Clinical Teams and will work collaboratively with other administrative colleagues and support staff.
Your working hours will be Monday to Friday core office hours.
You will possess excellent communication skills, confidence and compassion are essential to the role.
As a Medical Secretary your main duties will cover:
Medical audio transcription of clinical correspondence;Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department;
Update NPSA16 investigation tracker following transcription of correspondence;
Deal with internal and external telephone enquiries from patients, staff and external agencies;
Undertake routine office duties including printing, scanning and filing;
Organising your workload to meet our KPI’s.
To do this we need you to:
Be able to prioritise your workload effectively
Pride yourself on being organised
Have an excellent eye for detail
Be confident using a computer and Microsoft Office
Have an excellent telephone manner
Be able to communicate effectively and manage patient expectation
Strive to give our patients an excellent customer service
Be enthusiastic, resilient, confident, and committed
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk
This advert closes on Thursday 16 Jan 2025