Events Team Leader

What you'll bring to the team:

The Blackpool Tower is currently on the lookout for an Events Operations Team Leader!

In this multi-faceted role, you will play a pivotal role in orchestrating seamless and exceptional events across all Merlin Entertainments Blackpool venues.

Your responsibilities will entail collaborating closely with clients, suppliers, and the operations team to deliver world-class events that meet and exceed expectations. This dynamic role will require flexibility, as it involves regular late-night, evening, and weekend work to oversee room setups and resets after large events.

Reporting to the Events Assistant Manager, you will also work closely with the Commercial and Attractions management teams, serving as a crucial liaison between the Events and Operations teams to ensure meticulous planning and execution, guaranteeing the smooth and successful running of each event.

This is a full-time, permanent role. Working any 5 days out of 7. Our attractions are open daily, therefore full availability is needed, including late shifts, weekends, bank holidays and peak periods.

Qualifications & Experience:

• Confidence in supporting and delivering large events and functions
• Experience working with third-party suppliers to coordinate event services and products
• Passion and dedication to delivering a high standard of customer service, with a focus on exceeding client expectations
• Strong leadership skills to effectively manage event operations and teams
• Excellent communication skills and attention to detail
• Flexibility and adaptability to handle a diverse range of events across multiple venues within The Blackpool Tower attractions, ranging from intimate gatherings to large-scale conferences and performances

Benefits:

Alongside inspiring and encouraging others to deliver great results, you’ll also receive:

• Monthly Bonus based on guest satisfaction
• 40% off LEGO
• 25% discount in our retail shops and restaurants
• Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Discounted rates at Merlin hotels all over the world
• Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range: GBP £12.51/Hr.