Temporary Concierge

PMR recruits for high end residential blocks across various locations in London, we are always looking for professional Temporary Concierges to work for us to provide cover for the on-site teams. The Concierge will provide front of house receptionist tasks to cover for permanent staff's sickness and annual leave.

Shifts: 12 hour shifts typically, both day and night shifts available

Duties:

• To meet and greet the residents, answer enquiries by telephone, email or callers to the front desk.
• Assist the residents, guests and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
• To ensure that the highest levels of customer care and service are maintained at all times.
• Deal effectively with complaints, take the correct action and remain courteous.
• Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
• Taking appropriate action in the event of an emergency and immediately advising your manager.
• Responsible for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail.

We are ideally seeking candidates who have worked within the 4/5* hospitality sector and have luxury hotel or residential block experience.