Senior Systems and Servers Engineer

Job overview

Maidstone and Tunbridge Wells NHS Trust provides a comprehensive range of Acute (mainly hospital-based) health services, serving residents of Maidstone, Tunbridge Wells, and surrounding areas including Tonbridge, Sevenoaks and parts of north-east Sussex; and services, such as Oncology and Ophthalmology, across a wider area.

We require an experienced Senior Systems Engineer to help support the Trusts Server Infrastructure. The role is based at Maidstone Hospital but cross-site working and out of hours cover will be required.

Main duties of the job

The post holder will be part of a larger team providing comprehensive 2nd / 3rd line technical expertise supporting the Trust’s:

• Physical and virtualised server estate across all sites
• Operating systems
• SQL databases
• Storage architecture
• Backup systems
• Change management

The post holder will participate in the day to day management and monitoring of the server estate to ensure high availability of clinical and non-clinical applications.

Assisting in the development of, and agreeing key performance indicators for the service with Trust colleagues will also be required.

The post holder will be expected to provide project support to enable the Programme Management Team to deliver.

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below

Detailed job description and main responsibilities

Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Person specification

Qualifications

• Relevant BTEC National or Higher National Diploma, Degree, Postgrad
• Microsoft Certified Solutions Associate - MCSA
• IT Infrastructure Library - Foundation
• Demonstrable Continued Professional Development

• Member of a Professional Body, e.g. BCS
• MCSE

Experience/Knowledge

• If no qualification, 7 years’ comparable technical 3 of which must be at a senior level
• Demonstrable and extensive experience and knowledge of server + systems architecture
• Participated in the development and maintenance of a robust standard operating procedures, e.g. daily checks, fine tuning
• Ability to rapidly diagnose and fix incidents and problems remotely either by telephone or using a designated tool
• Load, setup and tuning of Microsoft Server products, eg 2016, 2019, 2022
• Experience of working in a Microsoft Active Directory environment
• Experience of working with and supporting MS SQL Databases

• Experience of VMWare, Hyper-V
• Experience of Azure
• Experience of SCCM
• Experience of SANs

Skills

• Ability to analyse a range of complex technical issues and propose interim/ permanent resolution as appropriate
• Ability to explain technical issues in a non- technical way to colleagues
• Excellent written skills and demonstrable experience of participating in drafting and proofing technical procedures and system documentation
• Negotiation, influencing and persuading skills, including handling complaints tactfully

In the event that we receive a high volume of applications, we may need to close the application process earlier than planned. To avoid missing out, we encourage you to submit your application as soon as possible.

Please contact the Recruiting Manager for an informal discussion should you have any queries relating to the role for which you are applying.

We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives, and experiences and celebrate the diversity of thought, viewpoints, and ideas that will make our Trust the best place to work.

You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Good luck! We look forward to welcoming you to our exceptional team!