[ref. d97925524] NHS - Deputy Associate Director of Operations - Surgery
Job overview
Deputy Associate Director of Operations - Surgery
Department Surgery
Band: £62,215 - £72,293 per annumHours: 37.5 hours per week, all MKUH roles will be considered for flexible working.
Are you ready for a leadership opportunity that will challenge and inspire you? Do you have a passion for delivering high-quality patient care in a fast-paced, dynamic environment? We are seeking a Deputy Associate Director of Operations for Surgery to join our innovative and committed team within the NHS.
In this key role, you will work alongside the Associate Director of Operations to lead and manage the surgery division. You’ll be responsible for overseeing operational activities, driving improvements in patient care, and ensuring that services are efficient and effective.Your leadership will contribute to the development and execution of strategies to ensure high standards of care, operational excellence, and the overall success of the surgery division.
This is a fast-paced, high-energy role that requires a dynamic, forward-thinking leader who thrives in a challenging environment.
Watch our video to get a sense of what it is like to work in #TeamSurgery: https://www.youtube.com/watch?v=-mYel-Y9nrUMKUH
For more information please contact: Claire McGillycuddy, Associate Director of Operations for Surgery & Elective Care [email protected]
Please contact in the first instance to book informal visit or chat – telephone 01908 996209
Interview Date: week commencing 21 May 2025
Main duties of the job
'We care We communicate We collaborate We contribute'- Establish excellent relationships with the internal and external staff groups and stakeholders to facilitate robust service delivery, successful development of clinical services utilising best practice methodologies
- Establish effective relationships with clinical staff and other stakeholder in order to assist with ensuring financial targets and cost improvement programmes are delivered to agreed budgets.
- Work with other service/directorate leaders in the achievement of corporate objectives.
- Work collaboratively with the CSUs to implement service improvements, and modernise practices within Directorate/specialty areas.
- Deputise for the Divisional ADO in their absence and as required.
- To provide support and leadership to the operational teams to ensure effective service delivery.
Working for our organisation
Why Join Us?- Work in a fast-paced, dynamic, and supportive environment where your ideas and contributions matter.
- Be part of a talented and passionate team that’s focused on making a real difference to patient care.
- Opportunities for career progression and professional development.
- Enjoy a fulfilling role that allows you to grow your skills and work towards becoming a future NHS leader.
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
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Detailed job description and main responsibilities
Human Resource Management
Management responsibility for recruitment, retention, disciplinary and grievance, and all staffing issues within the directorate/services.- Provide support and advice to junior managers directly managed
- Ensure that sickness absence is actively managed to agreed targets.
- Ensure that the CSUs/services manage expenditure (including recharges from other Divisions) by achieving agreed income targets or reducing expenditure accordingly.
- Responsible for ensuring that the CSUs/services are appropriately supported to deliver allocated cost improvement targets, developing realistic plans and monitoring and reviewing their implementation.
- Advise on, and when appropriate, ensure the implementation of new practice/developments, which may have an impact on the effective and efficient delivery of activity targets, within the directorate/services.
- Maintain health and safety standards within the Trust.
- To help establish and maintain effective two-way channels of communication within the division.
- To maintain lines of communication with other operational managers in the Trust and wider healthcare community if appropriate to ensure that services are integrated.
Health and Safety
All staff will:- Take care of own safety and that of others who may be affected by their actions or omissions.
- Adhere to Trust and Departmental Health and Safety Policies and use any equipment or personal protective equipment provided to ensure safety.
Please refer to the Job Description for further details.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person specification
Qualifications and knowledge
Essential criteria- Evidence of continuous professional development
- Master’s Degree or management knowledge acquired through training and experience equivalent to Master’s level
- Project management qualification e.g. PRINCE II
Experience
Essential criteria- Significant specialist experience in an operational management post in the NHS
- Proven and demonstrable track record of meeting national targets
- Knowledge and understanding of the duties imposed on the Trust by legislation, NHS policy and priorities and the requirement of corporate governance
- A clear understanding of the modernization agenda, the opportunities for redesigning services and the tools and techniques for achieving service change
- Proven success in managing operational change whilst maintaining high standards of quality
- Significant experience of managing staff. Demonstrate evidence of sound financial/staff management
- NHS experience in a senior manager role with significant experience of dealing with complex issues
- Demonstrable experience of successfully managing projects
- Proven success in business planning and in the development and implementation of complex strategic plans
Skills
Essential criteria- A proven ability to obtain and consistently achieve results and targets
- Proven ability to deal with a wide range of data and information and take appropriate decisions from it
- A proven ability to come up with flexible and creative solutions to difficult problems
- Excellent collaborative working skills and able to build strong relationships with clinical leaders and professional staff groups
- Proven ability of leading change through people
- Excellent communication and interpersonal skills – ability to negotiate and influence in difficult and contentious situations with a wide staff group
- A strong commitment to openness, honesty, inclusiveness and diversity
- Self-management and personal integrity
- Ability to analyse complex problems and develop practical solutions
- Full range of IT skills, including MS Office
Personal and people development
Essential criteria- Experience of managing and developing others
- Evidence of creative and inspirational approach to problem solving
- Evidence of ability to be a credible leader
- Able to motivate self and team
Communication
Essential criteria- Excellent interpersonal skills and ability to influence others using all communication tools (verbal, written etc.)
- Ability to challenge and influence a range of internal and external stakeholders