Deputy General Manager - Acute Care and Older People's Services - Bournemouth
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train.The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
An opportunity has arisen within the Medical Care Group for a Deputy General Manager of Acute Medicine and Older People's services.
We are a large and innovative directorate, delivering same day emergency care, key assessment units, inpatient wards, and care in the community.
The postholder will be expected to work flexibly with the other Deputy General Manager for Acute Medicine and Older People's services, as determined by business need.
Base Location: Royal Bournemouth and Poole Hospital, cross site working will be requiredInterview Date: TBC
Main duties of the job
As UHD moves to a split between urgent care and planned care over the next 18 months, this postholder will be critical in delivering key changes to the medical pathways to maintain safe and effective patient flow. We need a postholder who can focus on the the day-to-day operational pressures, while also thinking strategically about transformation and service improvement, working flexibly with other internal and external partners to drive forward the right changes for patients and staff.
The post holder will be required to work across all sites within UHD. Discussion regarding the post and secondment opportunities are welcomed.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
Qualifications
Essential criteria- First degree or has appropriate level of senior management experience.
- Masters’ degree or equivalent relevant experience to the role or demonstrable equivalent working experience.
- Management qualification.
- Evidence of continuing professional development.
- Healthcare qualification.
Experience
Essential criteria- Acute NHS hospital operational experience.
- Extensive line management and problem solving experience.
- Successful change management experience.
- Writing, implementing and monitoring policies for quality control and service delivery.
- Budgetary experience and delivery of Cost Improvement Schemes.
- Leading and supporting managers with the development of retention and succession plans
- Able to influence decision making and challenge at a senior level.
Knowledge
Essential criteria- Awareness and understanding of the wider NHS Agenda.
- Knowledge in Clinical Governance.
- Knowledge of Business Planning and implementation.
- Issues relating to relevant Care Group.
- Commissioning framework.
Other requirements
Essential criteria- Excellent communication & influencing skills.
- Able to both lead and be part of a team.
- Able to work under pressure.
- Able to work flexibly, to meet demands of the service.
- Able to deal effectively with complaints both in person and in writing.
Personal attributes
Essential criteria- Brings a learning mind set (a belief that people can learn, grow and improve, and therefore setbacks are opportunities to learn).
- Speaks up (having the conviction and sense of purpose to speak up when it might be easier to refrain).
- Brings compassion and humility (empathising with others and seeing one’s role as being to support others and ensure they feel heard and valued).
- Takes people with them (shaping the arguments and rationales that will appeal to the audience, given their concerns, agendas and needs)
- Drives for better outcomes (identifying opportunities and taking action to improve).
- Finds new solutions (bringing new insights and thinking to the table).
- Creates a safe environment where people can feel comfortable not knowing all the answers.
- Decides not to do what has been asked, because it is better in the long term for patients/service users and other outcomes.
- Puts others’ needs and perspectives at the heart of decision making.
- Navigates organisational politics and culture, key stakeholders and personalities, to build support and engagement
- Takes risks, by taking action and implementing solutions that haven’t been tried and test.
- Acts from a system’s mind set.
- Fundamentally re-thinks how to deliver services.
Please note:
Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.
This advert may be closed early if sufficient applications are received.
COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.
Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.