Housing customer service officer ref 0009 9F02 / 1 - Croydon

If you’re looking for a job where you can really make a difference and deliver exceptional customer service, we want to hear from you!

We’re looking for two compassionate and friendly Customer Solutions Coordinators to join our team.

You’ll work as part of a dedicated complaints resource to ensure we provide appropriate resolutions for customers. You’ll be responsible for investigating complaints and member’s enquiries providing timely responses that offer full explanation and wherever possible, resolution for customers

We’re seeking individuals with excellent communication skills & organisational skills

If you’re passionate about customer service, this may just be the opportunity for you

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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