NHS - People and Culture Directorate Business Manager
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All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English
Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg’
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Job overview
This is a Business Manager role that sits within the People and Culture team, meaning people need to be at the heart of everything you do. Whilst the role is about processes and oversight, it’s also about making connections, anticipating needs and ensuring the right things happen at the right time.You’ll need to be proactive, always thinking ten steps ahead and able to bring structure and a strategic approach to complex work. Attention to detail is key, as is your ability to engage with people at all levels, build relationships and influence outcomes.
You won’t be working in isolation, you’ll be working through others, helping to bring clarity, alignment and momentum to key priorities.
In this role, you will be a key conduit between both arms of the directorate and between the two directors. We need someone who can ensure alignment across teams and drive collaborative working towards common goals. You’ll need to anticipate challenges, proactively prepare and ensure that actions are moving forward.Holding colleagues to account and ensuring timely delivery is essential, as is creating an environment where individuals are supported to contribute to our broader People and Culture ambitions. Your ability to bridge gaps, keep things moving and maintain accountability will be vital to our collective success.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The Post holder leads the coordination of the business of the People and Culture Directorate working with the Heads of Service for the following functions:
- Education and Development
- Culture, Inclusion and Wellbeing
- Occupational Health
- Change and People Insights
- Organisational Development
- Workforce Transformation and Planning
- People Services
The post holder will lead the coordination of Directorate Local Delivery Plan (LDP) process and coordinate the performance review progress against key objectives set within the Trust’s Integrated Medium Term Plan (IMTP) for the Directorate with regards to delivery within agreed timescales
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria- Qualification to Masters level in a professionally related subject, or equivalent level of practical experience.
- Evidence of management development through Continuous Professional Development, and/or formal management courses.
- PRINCE2
Experience
Essential criteria- Significant NHS Management experience operating at a senior level.
- Ability to articulate complex, sensitive or contentious information to patients and carers, the Directorate, Executive level staff and external agencies, such as Health Boards and the Inspectorate.
- Ability to motivate and organise staff teams.
- Liaise with staff across all directorates within the Trust and beyond to assist delivery of Trust IMTP
- Fully competent in the full range of Microsoft Office applications
- Experience of budgetary responsibility, including monitoring and controlling budgets for the department
- Experience of line managing staff with complex needs
Skills
Essential criteria- Excellent communication and ability to work effectively and co-operatively
- Excellent leadership, influencing skills and demonstrate professional credibility
- Capacity to think strategically and take a whole systems approach
- Ability to analyse and solve complex problems, including option appraisals
- Able to learn from experience and adapt to changes and new challenges
- Embraces the Trust behaviours and demonstrates these in practice at all times
- Ability to speak Welsh
- Change management and OD skills and techniques
Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.