Senior Administrative Assistant

apartmentHampshire County Council placeBasingstoke calendar_month 
Joining our friendly and supportive Business Support team as a Senior Administrative Assistant, you’ll be the first point of contact for visitors to the service, and support the day to day management of clients records on the Client Management System.

Working collaboratively with colleagues in Business Support team, you’ll focus on providing excellent administrative support to the wider Physical Disabilities team to support the delivery of essential services to vulnerable adults within our community.

In this varied and rewarding role, you’ll use your excellent communication skills to respond effectively to routine enquiries both verbally and in writing. Our Senior Administrative Assistants need a strong customer focus, to build relationships and establish internal networks of contacts.

Your prioritisation and organisational skills will support you in approaching your varied tasks flexibly and confidently, ensuring you meet deadlines without compromising accuracy.

Following training and using your established IT skills, including Word and Excel, you'll use a range of systems and digital tools to provide accurate information and reports within agreed timescales, update and maintain accurate records, schedule meetings etc.

Your previous administrative experience, ideally within a customer focused environment will enable you to provide the highest standard of customer care, whilst supporting your colleagues to deliver a robust and resilient service.

In this hybrid working role, you’ll be home based for part of the week and based in the office for a minimum of one day per week. During your induction and training you will be expected to be in the office daily. Your working pattern will be Monday to Thursday 8.30am - 5.00pm and Friday 8.30am - 4.30pm.

To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.

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