Service Operational Lead - Camden School Nursing - London - ref. s39558819

Job overview

To lead the delivery of locality services in line with the Trust’s strategic direction, ensuring the delivery of high value, patient centred, responsive and efficient patient care.

To work effectively with the designated operational contacts for local partners i.e. Schools, GP practices, CAMHs Teams, London Borough of Camden’s Services for Children and Families ensuring effective communication and partnership working.

To ensure school nursing is delivered in a highly professional and clinically safe manner, in accordance with local and national policies and procedures, including compliance with Nursing and Midwifery Council & Care Quality Commission standards.

To provide management and clinical leadership to staff within areas of responsibility, ensuring implementation of and compliance with policies and procedures.

To take responsibility for ensuring effective capacity and demand management across the service in order to meet agreed activity levels, in line with the service specification and performance indicators

To be responsible for ensuring Quality Improvement measures are developed and implemented within areas of service responsibility.

Main duties of the job

Line management of the school nursing team leaders and Business Support Officer.

Ensure service performance meets the agreed KPIs on a termly and yearly basis, taking corrective action where required.

Ensure that children in Camden Schools with medical conditions or other other additional needs have care planning arrangements in school that support their safety on site.

Engage with the Camden Public Health Equity and Equality Agenda to ensure that the school nursing service puts sufficient focus and resource into supporting the needs of the families who stand to benefit most from the service.

Work in partnership with the Vaccination UK school immunisation programme to achieve a substantial level of vaccination uptake in Camden schools.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Working for our organisation

There’s a place for you at CNWL.

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.

Detailed job description and main responsibilities

To lead the delivery of locality services in line with the Trust’s strategic direction, ensuring the delivery of high value, patient centred, responsive and efficient patient care.

To work effectively with the designated operational contacts for local partnersi.e. Schools, GP practices, CAMHs Teams, London Borough of Camden’s Services for Children and Families ensuring effective communication and partnership working.

To ensure school nursing is delivered in a highly professional and clinically safe manner, in accordance with local and national policies and procedures, including compliance with Nursing and Midwifery Council & Care Quality Commission standards.

To provide management and clinical leadership to staff within areas of responsibility, ensuring implementation of and compliance with policies and procedures.

To take responsibility for ensuring effective capacity and demand management across the service in order to meet agreed activity levels, in line with the service specification and performance indicators

To be responsible for ensuring Quality Improvement measures are developed and implemented within areas of service responsibility.

Person specification

Education and Qualifications

• Specialist Community Public Health Nurse Qualification.
• Knowledge and expertise in management acquired through in depth experience or theoretical study, equivalent to post graduate level
• Clinical qualification to first degree level or equivalent
• Evidence of ongoing clinical and managerial development

Skills & Abilities

• Ability to write effective and engaging reports for a wide variety of audiences
• Ability to successfully manage and chair service meetings
• Ability to successfully engage with head teachers and other members of school leadership teams

Experience

• Significant experience in an NHS clinical service management/leadership role.
• Experience of working with different professional disciplines
• Evidence of management and leadership in complex & changing organisation circumstances
• Implementing strategies to meet changing organisational needs including the ability to translate this into key operational objectives
• Planning and performance management skills and techniques
• Knowledge and understanding of NHS and social care policy and directives (as relevant)
• Knowledge and experience of governance systems and processes
• Knowledge of current safeguarding procedures.
• Excellent communication skills both oral and written, including the ability to liaise and negotiate
• Knowledge of barriers to understanding & ability to explain complex issues simply.
• Ability to establish positive relationships and mutual respect with people at all levels
• Ability to inspire and motivate
• Ability to chair high level meetings
• Able to challenge professional opinion
• Excellent self-management skills
• Able to analyse and interpret complex data
• Comprehensive understanding of the NHS environment and issues
• Effective problem-solving skills
• Ability to evaluate options and develop clear and realistic implementation plans
• Computer literate including use of spreadsheets and databases and PowerPoint

Attitudes, Aptitudes and Personal Qualities

• Caring for the people who use our services, their families and carers, and other staff
• Respectful of others and genuinely treating them how you would want to be treated
• Able and willing to work with service users, family and carers, and other staff in a way which empowers and supports others and makes them feel better about themselves
• Able and willing to work in partnership with service users, their friends and family as well as other health care professionals

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.