Administrative Assistant - Complementary Therapy and Arts in Health

Job overview

The Admin Assistant will provide general clerical support to the Volunteer Services department, assisting in the smooth running of the recruitment, monitoring and training of volunteers and providing general administrative assistance to the volunteers’ team as required.

This will include supporting on site at events and every day administration for bookings and diary management.

Flexible working can be accommodated.

• Arranging interview appointments for prospective volunteers and provide information regarding appointments to candidates
• Providing administrative assistance to the Volunteer Services Team.
• To actively promote the volunteer roles by telephone, face to face and at public events
• Supporting the Volunteer Team at recruitment events
• To document all correspondence with volunteers within the volunteer management system
• Act as a first point of contact for telephone and email enquiries and visitors to the department.
• To ensure the smooth running of our in house volunteering programmes by supporting the volunteer coordinators in managing their volunteer rotas.
• Provide day to day support to our volunteers and respond to enquiries in a courteous and sympathetic manner.
• Support the maintenance of mandatory training records for all volunteers
• Communicate with volunteers regarding their mandatory training requirements and provide support and advice on accessing their e-Learning.
• General office duties include dealing with post, scanning, filing, registration of volunteers

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person specification

Skills

• Proven organisational skills and ability to prioritise workload
• Excellent interpersonal skills (both verbal and written).

Knowledge & Experience

• Significant experience and knowledge of Microsoft Office applications

• Knowledge Volunteer Policy and Procedures
• NHS Experience
• Volunteer Service Experience

Qualifications

• GCSEs in maths and English grade A-C, or equivalent

The Northern Care Alliance NHS Foundation Trust does not accept unsolicited CVs from recruitment agencies and will not be liable for fees for candidates submitted speculatively. Click here for further information.

We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.

If you require any reasonable adjustments to the application process, please contact [email protected]

For posts advertised on a fixed term contract basis, we will offer secondments only for NHS appointments. Fixed term contracts will be only be offered for external non-NHS appointments.

In applying for this post, you give the Trust permission to use your data for recruitment purposes.

Please note that this vacancy may be withdrawn at any time should we receive sufficient applications or if it is filled via the internal redeployment process.

Keep up to date with the latest job opportunities and information across the Northern Care Alliance by following us on Twitter and Facebook: @NCACareersNHS