Library & Information Assistant - MOR10353

• To provide the delivery of a high quality library service, and carry out the day to day operation of library provision within designated areas.
• To provide excellent customer service, promote the aims of the library service and deliver a range of services and activities in accordance with Council Policy, Local Outcome Improvement Plan, Libraries Team Plan, and customer service standards.

• Carry out the daily operations of the library, to deliver a quality, customer focussed service.
• Support users to acquire information, ICT handling and digital skills.
• Deliver evolving programmes of activity which attract and meet the needs of the local community and links to the outcomes set out in the Libraries Team Plan.
• Comply with the financial and administrative procedures of the Council
• Participate in training and development opportunities on an ongoing basis.
• Ensure the general security of the building and the necessary level of health and safety.

• Experience of delivering services to a range of audiences
• Experience of working within a team in a customer focussed environment
• 3 National 5 qualifications or equivalent or equivalent experience
• Proven ICT skills – (if not already held it will be a condition of employment that ICDL training is undertaken)
• Excellent communication skills
• Excellent team working skills with the ability to work collaboratively and co-operatively with colleagues
• Ability to work unsupervised and use own initiative
• Ability to deliver a range of activities to specific audiences EG Bookbug, Digital events, Reminiscence sessions
• Ability to encourage and support individuals to achieve their goals
• Excellent ICT skills and enthusiasm for keeping up to date with new technology
• Experience of communicating effectively with a variety of people including children, teenagers and adults.
• Ability to enthuse all age groups about books, reading, information and library service provision.
• Ability to problem solve
• Ability to empathise and support the more vulnerable in our communities
• Physically able – bending, stretching, lifting, aids or adaptations can be considered
• Ability to work flexibly, across multiple locations, to meet the needs and demands of the service.
• Required to work evenings and weekends on a rota basis.

Temporary appointment until 30 June 2025

Starting Salary: £24,995.10 (pro rata)

10 Hours per week (timetabled hours include Saturday mornings)

Proposed Interview Date: week commencing 24th February 2025

For further information please contact: Richard Fletcher, Senior Library & Information Officer, telephone 01542 832121, email richard.fletcher@moray.gov.uk.

Philip Davidson, Operations Librarian, telephone 07779 888554, email philip.davidson@moray.gov.uk