Medical Receptionist and Administrator
NHS Jobs London
To greet patients in a professional, friendly and courteous manner at all times To answer telephone calls in a polite and professional manner To make appointments for the various clinicians using the Practice clinical information system To locate relevant information for patients (test results, letters, forms etc) and direct their queries to the appropriate staff member.
Answering patient queries regarding various Practice policies and initiatives Advise patients when completing new patient registration forms, explaining the surgery policies To listen to patient complaints, making sure that they are addressed and dealt with appropriately Email correspondence as requested and record, in line with practice policy To process correspondence accurately in line with practice policies Process repeat prescriptions as per the Practice policy Ensure all forms are passed to the appropriate destination and completed and checked by yourself when required Receiving and recording requests for home visits in line with expected standards Receiving, recording and booking requests for transport Direct accurate patient information to the appropriate clinician using EMIS Web To cover duties for other members of staff, this may arise in the case of absence, sickness and holidays Chaperone GP if required, following training Shared responsibility for reception, waiting rooms and consulting rooms upkeep and tidiness including leaflets and posters To ensure that strict confidentiality protocols are adhered to Attend and contribute to staff meetings To comply with Health & Safety Procedures and report any areas of concern to the Practice Business Manager Opening and closing of premises when required To undertake any other duties as may be determined from time to time to ensure the efficient running of the Practice.
Answering patient queries regarding various Practice policies and initiatives Advise patients when completing new patient registration forms, explaining the surgery policies To listen to patient complaints, making sure that they are addressed and dealt with appropriately Email correspondence as requested and record, in line with practice policy To process correspondence accurately in line with practice policies Process repeat prescriptions as per the Practice policy Ensure all forms are passed to the appropriate destination and completed and checked by yourself when required Receiving and recording requests for home visits in line with expected standards Receiving, recording and booking requests for transport Direct accurate patient information to the appropriate clinician using EMIS Web To cover duties for other members of staff, this may arise in the case of absence, sickness and holidays Chaperone GP if required, following training Shared responsibility for reception, waiting rooms and consulting rooms upkeep and tidiness including leaflets and posters To ensure that strict confidentiality protocols are adhered to Attend and contribute to staff meetings To comply with Health & Safety Procedures and report any areas of concern to the Practice Business Manager Opening and closing of premises when required To undertake any other duties as may be determined from time to time to ensure the efficient running of the Practice.
Promote, encourage and activate patient on-line access Ensure relevant/appropriate contacts with patients are documented in notes Ensure email, tasks, Docman and EMIS email are checked and processed daily.
NHS JobsLondon
This role is to recruit a medical receptionist. The successful candidate needs to be flexible within the role and have the ability to adapt to the daily needs of the practice and cover annual leave and absences when required.
Receive, assist...
Tiger RecruitmentLondon
Receptionist £30,000 - £35,000 Permanent A fantastic opportunity for a Receptionist to join a boutique Private Equity firm located in Mayfair. If you’re looking for the next step in your career and looking to join an established firm...
London
Job Summary :
Our corporate activities are growing rapidly, and we are currently seeking a full-time Receptionist and Concierge to support our team in Central London, at our stylish office at Vintners Place, on the bank of the Thames. This position...