Healthcare Support Worker

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

We are looking for a part time motivated and compassionate Healthcare support worker to join our Colposcopy and Hysteroscopy department

You must be an enthusiastic, self motivated individual who is well organized and has excellent communication skills. You must be flexible and used to working under pressure.

You must be eager to learn and have an interest in Gynaecology and women's health. You must provide compassionate and confidential patient centered care and support in line with our Trust values.

Main duties of the job

To provide high quality of care to all patients.

Supporting and assisting all members of the multidisciplinary team and working to ensure that Birmingham Women’s is the best place to be cared for.

To always maintain a caring and professional attitude towards the needs of patients.

Setting up clinic rooms & stocking as required

To liaise closely with medical and nursing staff, medical secretaries, to ensure clinics are conducted effectively and efficiently.

Rotation to other departments within Gynaecology may be required according to service need

Undertake training and assist with procedures in which competence has been demonstrated and recorded specific to the care environment in which the post holder is Employed.

Working for our organisation

Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person specification

QUALIFICATIONS

• Math’s and English Language GCSE A-C/9-4 or Level 2 functional skills/Key skills in Numeracy and literacy Essential A/C
• Cavendish Care Certificate or willing to work to attain

• Previous experience in a healthcare setting

KNOWLEDGE & NATURE OF EXPERIENCE

• Be able to escalate problems when required and report back to supervising registered practitioner
• Good communication skills
• Able to demonstrate sensitive and empathetic approach to patients in treatment
• Willing to undertake additional training as required

ANALYTICAL AND JUDGEMENT SKILLS

• Ability to analyse working environment eg stock levels and to resolve or escalate as appropriate
• Ability to assess behaviors of service users and escalate to supervisory staff as needed.

PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

• Excellent verbal and listening communication skills Able to work well in a team, work reliably and safely under indirect supervision
• Able to organise own workload Be able to use initiative and common sense

• Basic I.T. skills and willing to undertake further training to a level of proficiency

Should any new information become available, you will be kept informed of this throughout your recruitment process.

This information will be treated in a confidential manner.