[ref. g796622] Commercial Manager

Up to £45,000 per annum

• Performance related Bonus
• 40 Hours pw - Monday to Friday 8am to 5pm
• 25 days Annual Leave + Bank Holidays
• Life Assurance Scheme
• Company Pension Scheme
• Employee Assistance Programme

Kudos is a well established Facilities Management company working within the Healthcare Sector to deliver a high-quality Facilities Management service to its client, and is currently looking for a Commercial Manager to join the team in Warrington on full-time basis.

The ideal candidate be A-Level educated as minimum & hold a relevant degree within a construction or mechanical discipline (desirable). The candidate will have 5+ years experience working within the Hard FM industry, ideally within a PFI/PPP arena, and be confident in interrogating complex contractual information, presenting data and reporting writing.

You will have an understanding of Pay mechs, Unavailability & SFP's, and be confident in reporting on these accurately.

The Role

This role is responsible for supporting the National Ops Manager and Contract Manager to deliver hard FM services across the portfolio.

You will be responsible for reviewing and responding to any formal commercial letters, such as PMR rejections, SFP challenges or unavailability claims, and carrying out any investigation as required, setting out the company response and resolution as appropriate.

You will manage the contractual challenges arising from tenants, relating to unavailability claims or PMR disputes, reviewing any such claims in line with the contract and investigating with all relevant stakeholders, presenting a robust response and/or solution to the CEO.

a key element of the role will be to audit operational processes and procedures, ensuring compliance with the contract and mitigating any risks to the business.

You will analyse Pay Mech reports monthly and apportion Service Failure Points accordingly for inclusion in the PMR’s & provide commercial input to any client facing reports ensuring that Kudos is addressing any financial or reputational risk.

Why work for Kudos?

At Kudos, we believe that our people are our most valuable asset, and that creating an environment for our employees that aligns with our core values, is essential to the success of the business.

Our Values:

• Supportive - We embrace partnership working
• Ethical - We act with integrity
• Innovative - We take ownership for understanding and improving Kudos.
• Ambitious - We continually strive to deliver the best possible service.
• Passionate - We are proud of the part we play in Kudos & the services we deliver.

• Application & CV Screening
• Interview Via Teams with the National Ops Manager
• Interview Via Teams/In person with CEO (case study interview)